Living at Atelier has been a wonderful experience. The pool and amenities are always clean, modern, and enjoyable, which really enhances the day to day lifestyle here. The staff are consistently kind, attentive, and professional,they pay attention to details, follow through on requests, and truly make residents feel valued. Management deserves recognition as well; they not only maintain the property to a high standard but also continue to improve and add to the overall living experience. It’s clear they genuinely care about creating a great community. Highly recommend Atelier to anyone looking for a beautiful, well done managed place to live in DTLA

RUN, don’t even walk away from this place. I lived here for a year, and for the amount of money you pay, the experience was awful. 1. The parking garage is unsafe. Cars were stolen, windows smashed, and management did nothing. It took almost a year just to fix the garage door, and there are constant leaks down there. 2. The management team is completely unhelpful. They’d rather brush you off than actually solve problems, and they change their words whenever it’s convenient for them. The manager Daniel, was extremely rude. There was once I asked him to repeat something I didn’t catch, and he flat-out said “No.” 3. Basic issues like no hot water and unbearable noise on certain floors never get fixed. 4. Zero transparency. Recently, the electricity company flagged a metering issue that’s causing inflated bills for the entire building, and management refused to notify residents. 5. The elevators have the worst design and logic I’ve ever seen.

THE WORST! DO NOT MOVE HERE! Do not be fooled by the photos and amenities. Do not be fooled by the Google reviews as most are FAKE since Google reviews are easy to fake. Just look at Yelp for more accuracy. There's a reason why half this building is vacant. I lived in many places across the country and in LA and Atelier is by far the WORST! Dangerous neighborhood getting worse, HORRIBLE management, moldy apartments, violent homeless people break in the building all the time, and broken amenities constantly. Pre-Covid DTLA was getting better, and during this time Atelier was owned by Greystar, and it was amazing. Since COVID, DTLA has gotten HORRIBLE and is now by far the most dangerous neighborhood in all of LA. Random violent attacks, kidnappings, stabbings, and robberies all the time. Across the street two models went missing from their apartment before being found dead. You can't even walk to the Whole Foods or CVS across the street without being accosted, let alone walk around the neighborhood. There's human feces and dog feces all over the streets. You hear constant shootings, car races, and explosions (yes EXPLOSIONS). The Starbucks next door has turned into a homeless shelter. The Starbucks cashier is constantly TASING violent homeless people or chasing them out with BASEBALL BATS. Cops never come in DTLA. On multiple occasions I found homeless people smoking in the Atelier lobby, attacking residents, and even SLEEPING IN THE LOBBY! Atelier was bought by Brookfield right after COVID, which is a shady, greedy Wall St firm. Brookfield cut expenses to make a profit, which included changing the amazing Greystar staff, management, and maintenance to cheap, underpaid, incompetent people. It took 50+ emails for me to sign a lease, and in over 40 of them my name was misspelled "Dough" by Cathy Ruiz. She even messed up and sent me a lease for a unit 3x the price. Good luck getting approved by the way, you need to make 3x to 6x the rental price, provide bank statements, paystubs, tax returns and more. It's more difficult than buying a house. When I moved in I mentioned I have to live in a smoke free environment due to medical condition, and I was looking for 24/7 concierge for safety, given the dangerous neighborhood. Daniel Kim said no problem, despite him inappropriately having pepper spray and a taser sitting on his desk. Red flag. Upon move-in there was a HORRIBLE smell. Turns out its SEVERE mold, and who knows, it could be the unit where the two maintenance workers died and were found days later. Very creepy. ITS A SMOKERS PARADISE! I found over 50 cigarette butts all over the amenity center. I wake up and find cigarette butts and marijuana joints on my own balcony. The building smell is HORRIBLE! They put cheap plastic air fresheners to save money, despite everyone complaining. Neighbors blast music and party all night and are extremely shady. Forget about enjoying the amenities - NONE WORK! Hot tub and pool are always broke. The elevators NEVER work, and take 15-20 minutes to go downstairs, causing Ubers to cancel. You will never get an uber regardless, as the area is so dangerous Ubers refuse to go there. Residents HOG the business center. The AC in the business center has been broke for months and its a sauna. The pool tables broke, TVs do not work, coffee machine was broke for months and recently removed permanently, gym equipment damaged and missing, movie theater does not work at all, and pool chairs ripped and broke. Rooftop tiles are broken and unsafe causing residents to trip. They advertise 24/7 concierge, and before being bought out they would have two employees working. To save 50% on staff expenses now there's only one ever concierge. They go missing for hours during their "break". They return with a line of angry people, food couriers, and residents out the door AND THEN YELL AT THEM! The leasing agents Cathy Ruiz, Daniel Kim, and Nicolette Krall are always missing, just like the "concierge", so forget about asking them for help. Do yourself a favor and DO NOT MOVE TO ATELIER APARTMENTS!

Carolyn helped us, my son went ahead and applied the same day as our tour and is getting 6 months free parking and 5 weeks free rent! ****On a constructive note: They need people who will pick up the phone and listen. They seem to need more support and staff in their rental office and front desk. The dog park needs spray to help with the smell.

DO NOT MOVE HERE. I cannot stress that enough. Within a few weeks you will regret it. You’ll learn that there’s no cold water in your unit so all your clothes begin to fade and shrink. The wood under your kitchen island hasn’t been sanded down so every time you accidentally scrape your knee on it you end up with a number of splinters in your knee. The vent in your kitchen also doesn’t work, it’s not actually made to pull air out - just for looks (a quote from maintenance after calling them 3x). Half your apartment will be freezing while the other half is always 10 degrees hotter. If you choose to move in during the warmer months, you’ll also learn that there’s no air conditioning in the hallways, elevators, or fitness center. You’ll enjoy a balmy 86 degrees even when it’s only 78 degrees outside (see pics for proof). Ever wanted to be stuck in an elevator? You’ve come to the right place. Our elevators are routinely broken, going to the wrong floors, or out of order so you are waiting up to 20 minutes for an elevator. I suggest living on one of the lower floors for this purpose. In addition, you can regularly see them tending to leaks in the common areas or stepping around dog pee that other residents have left for maintenance to clean up. If you are moving in with your furry friend, there is a dog run, but be prepared to help Fido dip and dodge around all the poop landmines left behind. But, it’s not all bad. The pool is kept at a cool temperature so you’ll always have a cold plunge after your workout in the fitness center sauna. If you see a resident on your tour, be sure to ask them how they like it here to get an honest review. Most of us are still salty at being without hot water for a week a couple of months ago. But, property management did what they could and gave us a happy hour to make up for it. Woohoo I understand Atelier used to be a great building before Brookefield took it over. I had such had high hopes as my partner had lived here a few years ago. Sadly, we were duped by things you can only get a feel for once you’ve moved in, and it’s too late. At this point, I’m just counting the days until our lease is over and we can move out.