The apartment is cozy and comforting. All the staff members especially manager Megan is amazing and also Scott . I FEEL SO WELCOMED as soon as I moved in. Not to mention all the Tennants as well. You get the downtown view from the rooftop amd also the Hollywood. I highly recommend this apartment Wilco!!!

This apartment is filthy, constant change in management, parking garage gate has been broken and wide open for close to a month with no update as to when it will be fixed, homeless people are walking in and out of the parking garage like it’s their home. And keep in mind that this is not a free parking garage and residents are paying over $100 per month for parking fees. A lot of low class residents living in this apartment who does not understand or respect living in a community, and unfortunately the management does not care to resolve any issues. Walls are paper thin, you can hear every sound, TV, music, phone ringing, phone alarms, thumping noise, foot steps, etc. Shame on the developers/investors of this building using low quality materials and low quality contractors to build this apartment. This apartment is also located right next to a social service building, lined up with low income and homeless people. I do not recommend.

I was a former tenant at Wilco for 4 years, and when I first moved in, I couldn't believe how amazing Wilco was. Rent was affordable, the building was newly constructed and well maintained, and the management team led by Erin (previously Greystar) was incredible! However, in the past 4 years, Wilco has gone downhill, evident from the fact that they keep frequently changing management teams, to the point where a few months ago they entirely switched to a new management company, Sares Regis. When I moved out in July, Wilco was still managed by Greystar. However, after my 21 days of move out, I still didn't receive my security deposit. I contacted Wilco numerous times and Sares Regis had just taken over, and they said that they had to contact Greystar to confirm my security deposit. No communication from them at all for the following weeks, even though they said multiple times they would call me back. I had to call them every week for about a month, still no resolution. As of October, without any verbal or written communication by Wilco, did I receive my full security deposit by mailed check, which I suspect Sares Regis only did because I threatened to go to small claims court. And Wilco has a history of not paying security deposits (check the other Google reviews) AND a history of going to small claims court, so that's probably why they mailed me my security deposit because they didn't want to get sued. Also, the immediate neighbourhood of Wilco is not great, it's right next to MacArthur Park, so there are lots of homeless/sketchy characters. There is a commercial space that is attached to Wilco, and for all my 4 years living there, that space has been empty the entire time. That just shows you how bad the neighbourhood is. Please consider another apartment building in LA, even though Wilco did the right thing by mailing me my entire security deposit, the lack of communication made this process extremely frustrating and tedious. The only reason why this isn't a 1/5 stars is because they did eventually give me my security deposit back. Even though Greystar is probably the source of this issue, Wilco could have handled the management team transition better, and the communication from Sares Regis was non-existent, giving me the impression that they didn't care.

There is new management. New team hired is really sweet and veryyyy patient. I was in the area and stopped by in person no appointment and they talked to me and updated me regarding my case. I am so grateful for their time. The reviews you read please understand management was very different. I have lived at Wilco when it was at the beginning and I saw such a variety of management. At one point Wilco felt like paradise. Please give this team a chance. I was offered phone support and in person support and I’m not even a current resident anymore. That is evidence a team has heart. You will never find perfect but if you find a person/ a team who has heart at what they do, the rest is golden. You can feel their intention is to help not harm. Thank you new team for talking to me and helping me throughout the transition process.

I strongly advise against renting from this property. everything was good until they decided to change management every couple of months, It has been over 90 days since I moved out and I have yet to receive my security deposit refund. Despite at lest 40 attempts to contact them through email, phone calls, and in person visits, they have completely ignored me. I lived in this apartment for over two years and always paid my rent on time. When I moved out, the apartment was in the exact same condition as when I moved in, didn’t even nail the walls for pictures, and left everything clean. Yet, they have refused to respond or return my deposit. I had no choice but to hire a lawyer and spend $500 on a demand letter to initiate a small claims court case just to get back my money. Who knows how much more time and energy this process will cost me.