OLiVE DTLA

Moving to Olive Dtla was hands down the best decision I have made for myself this year. I like the layout of my apartment as well as the amenities that come included. The property is well taken care of and staff deliver timely notifications when issues arise. Speaking of the staff they are all very friendly. Kimberly and Marlon warm my day with their energy at the front desk. The maintenance crew have been superb, esp Israel. The immediate neighborhood feels safe. Lots of people walking their dogs, including myself with no issues. You do hear some hustle and bustle of cars, but that to me is expected and really no different than some suburban areas. Glad I chose this place to call my home.

I’ve had such a great experience with the team here Kim, Marlon, Summer, Israel, and Eric have all been very pleasant and hospitable from the start. On the day I was apartment hunting, I had 4–5 showings lined up. I wasn’t even scheduled to tour Olive DTLA until the following day, but when I walked in, Kim went out of her way to fit me in even though there were no openings. That gesture really stood out to me. Marlon has also been very accommodating, and Summer is so kind and sweet. Since moving in, I’ve found that my neighbors are just as wonderful, creative, friendly, and welcoming. It’s been a refreshing and positive experience all around, and I’m really happy with my decision.

I’m approaching my 3rd month living at this property. While it is still early, it has literally been everything I wanted and needed in a space and more, especially since it’s my first time living alone without a roommate. I love how secure the building is. After hours, the first parking gate closes and the elevators and doors require swiping your phone for entry. The swiping feature does get annoying sometimes if you are carrying a lot in your hand but I don’t mind it because I feel safe with that feature being available. The second parking gate is not accessible to the public at any time and people who live here have an opener that grants them access. Security is at the desk overnight. I feel very safe and secure in the parking garage. The building smells so fresh which was one of the first things I noticed and was important to me when I was touring and making my decision. Other buildings I toured did not smell fresh at all so that really won me over. The building has janitors cleaning each floor and amenities very frequently. The amenities are 10/10 from the rooftop, to the pool area and workout room. I love how they allow you to mount TVs and repaint your apartment as long as it is painted back to how it was when you first move in. I love that there is a package room which you get access to once your package arrives with a code sent to your phone/email. The ONLY thing I do not like about this place is the person that lives above me stomps with every step they take and it’s very disruptive to my sleep and overall peace at times. I actually don’t mind the hustle and bustle of the city noise but that constant stomping gets me and there’s not much I can do about it unless the property responds with a solution for that. But 10/10 recommend. I was always told not to move downtown so moving from East Hollywood I was hesitant but I’m so glad I did my own research on the area and went with my gut decision. It’s so close to Santee Alley which is perfect because I like to shop and it’s close to a lot of other main attractions and cute spots in DTLA. There’s no homeless people camped out outside the building. The staff are nice and helpful. I love calling this place home. I hope to upgrade eventually to a one bedroom or loft as they are really nice in this building also but I love my studio.

It’s been a great experience in the 2-years I’ve been here. There was a recent management / staff change and the transition was somewhat rocky (as can be expected when transitioning in a new management team) but Summer and Eric did something that made the ultimate difference in the decision to renew my lease: they acknowledged the transitional growing pains and ensured their commitment to improving the customer service experience. Fast forward a couple months later... they both kept their commitment! Front-desk team is now complete with the addition of Marlon and Kim (permanently). Both are warm and super engaging. Maintenance (lead by Eric) continues to be responsive. I haven't had many maintenance needs but the few I’ve had -- never had to wait an unreasonable amount of time. And also worth mentioning -- with the acquisition of G12 -- there is a visible reinvestment back into the property / community with many upgrades having been completed and many more to come from what has been communicated. Personally, I’ve taken the time to get to know the new team and build a relationship. For that, l enjoy living here and having someone from the team I can count on having a conversation with every single day I walk through the doors.

Perfect place! Very clean and no drama. Staff are very helpful whenever I need. Front desk is a vibe!!