999 E 450 N Unit 24, Provo, UT 84606
$
Monthly rent
Close to
5 Reviews
ratings
2.7
Management
2.8
Quality
2.8
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Sarah Caffrey
May 14, 2025
DO NOT live here. They will bleed you dry for every dollar they can get, even though their entire target demographic is poor college students. There are so many hidden fees with absolutely insane prices that make no sense. Why in the world would the deposit be $800 to live in an apartment that is literally falling apart? Why would it cost $200 just to sell my contract to someone else? I found a replacement to take over my contract—they wouldn’t even have known I was gone—and somehow, they still made money off of me leaving. Yes, I know it’s in the contract, but that kind of pricing is evil. When I moved out, I had to leave earlier than expected, so I paid my roommate to take care of the cleaning check. I also had a friend go over and double-check it. Both of them said it looked good—and I trust them. Still, I “failed” the cleaning check and was charged a fee. How?? The place was already decrepit, outdated, sad, and gross to begin with. What exactly is their standard of “clean”? When I finally got my deposit back, they sent me $400 instead of the $800. I called and emailed several times trying to understand why—and they LITERALLY said it was “too confusing” to explain over the phone and would only explain via email. I had multiple people read the email, and no one could make sense of it. Eventually, I just gave up. Then I had the check mailed to me, but my roommate accidentally threw it away. When I asked for a new one, they sent i, but only for $350 instead of the original $400. They charged me $50 just to reissue the check. They will nickel and dime you to death and then treat you like you’re stupid for contending. I’ll say this: the apartments are kinda cozy despite actively falling apart (cracked, unattached walls, etc.), the ward is amazing, and management does respond quickly (but their answers are usually not helpful). Just do yourself a favor and live somewhere else with management that actually cares about its tenants
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Liza Loosli
Sep 25, 2024
The apartment itself is okay, and has good people. Not sure why it says it has fitness center, there's none. It was not clean when I moved in. There was dust, dirt, and hair around my bed. Don't expect to pay the amount listed on their website, you have additional cleaning fees and internet fees on top of the utilities. Water went out for two days and they offered no compensation. The dishwasher didn't work the entire time I was there. The internet being down was a regular occurrence, even with paying extra for it each month. The small excuse for a hot tub was broken much of the time. Pool is tiny and dirty. They have you pay extra for carpet cleaning every once in a while, but they don't actually clean the carpets, there are gross stains all over them. You have to pay extra for parking. There is no common area greenspace. You also have to pay for laundry. I had to check out early, and was still paying for 3 months of rent while not living there, and they decided to charge me an extra fee on top of that for moving out early. Management is very difficult. There are hidden fees everywhere. They actually asked tenants to write positive reviews in exchange for candy. The layout of the place makes the apartments dim with the only natural light coming in from a courtyard. I moved in because I didn't have a lot of money and wanted to find a cheap place, but it ended up being about the same as other apartment complexes after all the fees- just something to keep in mind if you are attracted to the price. The Brittany and centennial next door have similar prices with better management. King Henry is next door and a little more money but better amenities as well. Also, make sure you check your deposit when you get it back, they took out almost one hundred dollars from mine. Read their response where they try to justify the fees below but it's just BS.
amenities
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