Neha was our tour guide, and she was wonderful! She was friendly and knowledgeable about all things 12 North. We ended up going with another complex purely from a cheaper monthly rent, but Neha was the kind of person that I would like my daughters to be neighbors with.
After three years as a resident at 12N Apartments in College Station, I’m beyond disappointed in how management handles situations involving long-term tenants. Paying $85 per month for an assigned parking space should come with a reasonable level of communication and judgment. Instead, there was no warning, no outreach, and no attempt to resolve what was a minor issue before approving the tow of my son’s vehicle from his assigned spot. That response speaks volumes about priorities. This is not simply about a towing incident (although you can see other predatory towing incidents in other reviews); it reflects a broader approach to resident relations. When someone has lived there for multiple years, paid rent consistently, and paid extra for parking, a courtesy call, email, or door notice would seem like a reasonable first step before imposing significant cost and inconvenience. There was no effort to engage constructively, no openness to discussion, and no follow-up afterward. Calls regarding the matter went unanswered. For prospective tenants, be aware that policies appear to be enforced rigidly and without discretion — even in cases involving loyal residents using their own assigned, paid spaces. If an issue arises, you should not expect proactive communication or flexibility. I expect 12N may respond publicly to this review with a reply, but a generic response carries little weight when direct outreach has gone unanswered. Ultimately, actions matter more than words, and this experience leaves the impression that resident loyalty and resident relations are not meaningfully valued.