The Landing College Station

It's become a new trend where I have to message the office when rent is due because they can't get my rent correct. I'm trying to get the office's attention with a one-star review because they have started randomly adding charges to my rent and the office is doing a terrible job at responding to me through my many attempts of contacting them. ---------------------- How expensive The landing is mixed with the surprise rent charges is Way beyond what this place is worth. This place actually used to be really nice and peaceful but it's become a mess. For transparency, my original lease 2 years ago was for $1050 and now they are leasing it out for $1400. That's not including utilities (for a 1Bd). I think we got a new property manager and she messed everything up. You can see this by the increase of bad reviews. I will also put out there that anything you read in the reviews is true. Some things are more frustrating than others. The office used to be so friendly and awesome but I can't say that anymore. Warning that during the summer the office staff is so mean and rude and the amount of off leash dogs and unpicked up dog poop is out of control. In fact I contacted them about an off-leash dog attacking mine, the office was nice and referred me to management and the management did absolutely nothing and did not even bother to respond to me. It's a nice pool just know I've seen owners bathe their dog in it. After the office receives a package it takes them about 2 to 4 days to actually put it in the mailbox. It used to be an Amazon locker system which was amazing but now you have to wait for it to be put in your mailbox. Only FedEx gets delivered to their new lockers. The old landing was much better. This new one definitely bit off more than it could chew. The only positive is my apartment is bug free and they have a dog park. Beware that if you have a flower bush in front of your door you will be attacked with wasps every day in the summer. I will also say there was one instance where weed came through the AC vents and absolutely filled my apartment and when I contacted the office that is the one thing they took seriously.

While not all bad, The Landing falls short of its potential; even with the recent amenity additions. Good: Unit-specific: Despite older construction in most buildings, the layout of the units has its charm, and at least in my unit, having in-unit washer/dryer is a huge plus. Additionally, I haven't had any rodent or major bug problems in my unit which seems to be a common issue for this area. Non-unit specific: The new amenities are very nice, and the on-site gym is probably one of the nicer apartment-complex gyms in the area. Additionally, proximity to the main A&M campus is great (easily walkable) and there are several bus stops around the property. Lastly, outside of the month of move-in, maintenance has been always fast and responsive. Bad: Unit Specific: Upon move-in, I had to put in double-digit work orders to get my unit to be actually "move-in ready". Light bulbs missing, half the drawers were broken, crack in bathtub that needed to be investigated, broken blinds, in-unit humidity issues, and more. In addition to these issues, the wifi [which is included in rent] was not working upon move-in, and was told by the property to figure it out for myself and call the property's internet provider to schedule a visit from one of their technicians (totaled over 4 hrs of phone calls to get this accomplished). This was a bit off-putting since wifi is included in rent, and at least in my mind, can be reasonably assumed to not be the tenant's responsibility to ensure it remains active and available for use. After finally getting someone to come out and work on the wifi, I found out from the technician (who had also worked on this property in the past) that all wifi connections in the wall had broken at one point in time in mine and multiple units and buildings on the property, and The Landing only elected to replace one outlet and leave all the others broken [at the very least in my unit], in which the technician proceeded to test all of these connections and this was confirmed. These work orders that collectively took almost a month to fill also don't include the other issues in the unit that would not warrant a work order. These include paint splotches throughout the floors of the apartment from painting over the previous tenant's wall damage, clear outlines on the wall of almost every past nail and tv mount that was hung on the walls of the apartment, painted over outlines of where the old door locks were, new carpet that was put in with missing patches/no apparent carpet padding/exposed staples/tacks, and more. Additionally, there have been several hot water outages after only living here for a few months. Non-unit Specific: Mail can be slow, but is starting to improve. Sometimes I will go days without getting written mail or receiving a package that was marked as delivered from the carrier, but then when I do receive the mail my mailbox is full of letters and/or packages that I know weren't all delivered in one day. Additionally, it is unfortunate to see that The Landing doesn't entice current residents to renew as much as other complexes do. Previous apartments I have rented with would make offers to tenants of either no rent increase to renew, or even rent decreases to encourage current tenants to stay. Instead, this complex is asking for a near $200 increase to my monthly rent with their best offer being no better than a $125 increase to my rent. Lastly to piggyback off the previous point, this complex is overpriced (especially with these rent increases) for what you get. While there are some brand new buildings on property which may be more justifiable in price, I am going to focus on the many older buildings on property (which include mine), and in these units appliances are older, TLC repairs are needed throughout the unit, the floor has spots that bubble, and more. Just about all of the issues mentioned in this review could be overlooked if the rent was lower and adjusted to the age and present shape of the buildings/units, but that is not the case.