PARENT COMPANY CHARGES FOR GUESTS!! VISITORS ARE NOT FREE! CLOSED, DIRTY POOL AND BROKEN GYM AMENITIES! If you are someone who hosts even a weekly wine night with a friend, you cannot do so for free at the Village at Rayzor Ranch. They recently opted into a system of charging residents for guests. After talking to my friend who’s a property manager at another local apartment complex, this is a completely OPTIONAL program that owners can use to extort their residents. Let’s also not forget, this is the same complex that has a pool with a pump that’s been broken for over 18+ months, and without warning closed the pool down for 9 months. We are actively paying for amenities that we cannot use. In the gym, they tout having 2 Pelotons but both are broken. One has even had the seat completely broken and unusable for 3 years! I do not recommend moving here. While the office staff is now nice and helpful, the owners and the parent company do not care about you as residents, despite having some of the highest rent prices in Rayzor Ranch, and this review will stay up until all of the issues I listed are remedied. If you’re reading this, it’s still bad.

I’ve had a great experience living at Village at Razor Ranch. The community is clean, quiet, and well-maintained. The leasing office staff is very friendly and always helpful. Maintenance requests are handled quickly, which I really appreciate. Overall, it’s been a comfortable and pleasant place to live. Highly recommend!

if you’re looking for a top-tier leasing specialist, ask for VaSean! She’s professional, friendly, and incredibly efficient. she is knowledgeable, responsive, and incredibly professional. You can tell she truly cares about her residents and loves what she does. She really rocks! If you’re looking for someone who genuinely cares and delivers outstanding service, she’s the one to see!

This “luxury” apartment is no doubt the worst place you can live in Denton. Been here for over a year and a half for some reason and have had nothing but issues and unresolved problems. To start off, the pool is frequently shut down in the short time that they do keep it open due to visible green bacteria everywhere. All of the “new build” foundation is sinking. Doors won’t open or close fully. Same with the windows, there is always a constant draft coming in. You can also see chunks of wall where is has fallen apart. I have paid for the bug and pest “services” the whole time I have been here, and they have yet to spray or do anything once. Beware of all of the flies, bugs, and maggots from people leaving their trash in the hallways. Maintenance will go into your apartment as they please to “check for leaks” and other random things. The WiFi literally never works and there is no cell service. Cars are always being broken into and stolen from the parking lot. We have had some insane issues with the upstairs neighbors yelling, stomping, fighting, and their nuisance dogs that I’m pretty sure big boy beats. He walks the two very aggressive dogs at the same time and as soon as they see another person or dog, they start dragging him down the road trying to maul anything they see. We have already put in MULTIPLE different complaints regarding our issues and have received 0 responses or any confirmation that anything was said to them. You can try to call the front office but the lady will NEVER answer. The same arrogant lady is always in there and will never return your voicemail or help you do anything. They have the same excuse. Every. Single. Time. “New management” I have seriously been told this 10 different times. You can try to send any questions/complaints to the email the lady gives you, and you will receive no response from them either. There is dog poop all around the whole complex since no one cleans up after their dogs. Seriously, this place is horrible in any which way that would make an apartment feel like home. You will not enjoy staying here and waste your money. Videos are all from different days. It is literally like this 24/7 all day and night. Management will do nothing. Literally nothing. Save yourself. Look at the other reviews.

Lived here about 18 months. My apartment leaks every time we get a big rain. I went 6 weeks this summer without a working dishwasher. Pool that used to be year round closed "until next year" because it appears they were tired of maintaining. And my lease is more because I have a "pool view". That is the pool in the picture not a fishing pond. Too many nicer and cheaper options around to justify living here. If you look at recent comments, you will see a theme.