I’ve lived here for two years and I’ve had a great experience lately with the new management and staff. Always willing to help out and being kind when passing by. The amenities are amazing I love the gym, along with the pool. The area is very safe my only bad thing to say is nighttime isn’t the safest just like anywhere wouldn’t be. The staff at night however is amazing they showed up at my apartment in 3 minutes after I called. Would definitely recommend living here for incoming freshman or if you’re just a young adult.

I lived here for a year. I moved out at the end of August on time with no renewal. I was charged a credit check report for September rent that they automatically withdrew from my bank account without my permission. when I called the front desk and informed them I didn't live there anymore why were they charging me they said it was a mistake on the vendor. I told them I wanted a refund and emailed management asking for a refund and got no response from management. The front desk person informed me that they could give me a credit which makes no sense because I DONT LIVE THERE ANYMORE. what was I going to do with a credit?! They told me to just dispute it with the bank then because the only way they could give me my money back was via credit on the portal. Absolutely absurd. Don't charge people for stuff that don't even live there anymore and keep their money! And then offer a bullshit solution of credit! Update: now I know why they kept insisting on a credit. Turns out they were planning on charging me close to $900 in damages I didn't do! When I moved out they refused to do a walkthrough and I thought that it was suss and it's because they do shady stuff like this. I provided photos of my unit clean, furniture undamaged, video of me walking through showing all the rooms, etc. in email on the day I moved out and I still get slapped with a $900 move out statement because my apartment was so severely "trashed" they had to "redo" the entire unit. They're talking about $600 worth in damages and nearly $300 in cleaning fees. They even tried to charge me for furniture they didn't even provide to me in the first place, I even have video evidence from the previous tenant of what furniture was "provided" to her when she moved in and she also wasn't provided the same thing which I pointed out to management via email. When I called and complained and tried to speak to a manager, they would only accept emails because they wanted everything "in writing". As of 10/8/24 not a single response from anyone in management about this issue. I asked for invoice, receipts, proof that contradicts my photos of the unit, and got nothing. I even pointed out that the inspection report done by their own employees Don't match the invoice they sent me. No response. Don't live here. This is shady. Update #2: after I sent them a notice I was filing a complaint with City of Eugene Housing they reversed all the charges. Guess you have to be nuclear for them to take you seriously 😒 Update #3: in response to owner's comment, you still didn't reimburse me my money, you just removed the charges on the portal. I had to call my bank and dispute all the charges to get my money back. nice try but no.

Love this place! Lots of great people in a safe community! Daniel and the other people in the office do a great job hosting fun event for everyone! They make us all feel welcomed and treat us very good. I highly recommend this place to anyone looking for a spot close to campus, as well as the all the sports fields right across the street! It’s lots of fun but also super relaxing at the same time. Perfect place to call home

Although I've had a rocky move in, as a Duck student here, maintenance to front desk has to be one of the best, renting from multiple places in the past. They host a ton of community events and have pretty good amenities. If I had any issues, the General manager T, made me feel appreciated as a resident and handled any issues I had swiftly. The only thing I would say is that one of the male assistant? managers could use some customer service skills. I felt like I was being interrogated when I received calls.

I’ve had such a great experience at Ducks Village! Daniel and the team go above and beyond to make residents feel welcome. He’s always friendly, approachable, and does a fantastic job organizing events that bring everyone together. It really creates a safe, fun, and community-oriented vibe. The location near campus and sports fields is super convenient, but what makes it stand out is the people—especially Daniel.