Austin Ridge Lanny 2 Bed

Don’t even bother trying to clean before moving out. I scrubbed our place floor to ceiling and they still charged us $200 in cleaning fees. Absolute scam. I knew moving in there were lots of reviews over deposits but I thought if I just cleaned really well it wouldn’t be a problem. Nope, they will just blanket charge anyone moving out for full cleaning costs without actually cleaning. When we moved in there was other people’s hair all over the bathroom, cat hair behind the washer and dryer and in the lint catcher. There is no way they do any cleaning themselves between tenants. If you move here expect to lose at least $200. Our dish washer and dryer never worked correctly the whole year we lived here. We put in many maintenance requests and they never actually fixed them or replaced them. It took a minimum of 3 cycles for the clothes to dry (even the smallest loads). The dishwasher smelt terrible, didn’t dry, and didn’t even clean the dishes. TLDR: They will charge at least $200 for cleaning when moving out no matter how well you cleaned. Dish washer and dryer never worked for our entire year here.

We have loved living here! Apartments are well maintained and very nice—they’re a good price for the location and how nice the apartments are. Management can be slow to respond but are very accommodating. We have never had them be dishonest with us about pricing or charge us extra fees for no reason as some people have complained about. Our maintenance requests have always been handled very quickly, often in less than 24 hours. The people who live here are also amazing and we’ve made some great friends! Extra plus is it being pet friendly!

Would give a 0/5 star if I could. My wife and I have had a terrible experience with management here. They are poor communicators and look for little fees to add and make you pay throughout your contract. They are what give management companies a bad rap... Slum lords who care about money and don’t treat their tenants correctly. Would NOT recommend to anyone. Expect to pay your last month of rent at the same time as your first month of rent and the security deposit. But then they will ask you to pay your last month of rent anyway, hoping you don’t remember that you already paid it. They also require you to pay for covered parking even if you don’t want it. It costs $250 for covered and $150 for uncovered. Nice apartments and good location, but not worth the headache with management at all.

Me and my wife got married earlier this year, and this is our first apartment. Everything has been really amazing. The facilities are very nice, and the management is very approachable. Every time that we have contacted them to have something fixed, the maintenance guy was here within a couple hours. He always works fast and is very nice and easy to talk to. The rent is a little expensive for the size of the apartment, but that's the price you have to pay for nice appliances and a nice facility. All of the appliances are very nice and they work really well. All in all, we have had a very good experience here.

I am really not one to write reviews but decided this is as good as any to send one out. The apartment and location were great. Nice open kitchen and decent storage space. Unfortunately, as others have mentioned management is very difficult to get a hold of. They also pay a parking service to monitor your cars registration. I once got a boot on my car that cost $50 bucks to get off because my vehicle registration was expired by like two weeks. They are also terrible at keeping the staircases and entrances clean. During Box Elder bug season, the entrance was overrun by thousands of bugs and when they all died, they didn't sweep them up for weeks. Pretty nasty. Nice apartment and location but the management really struggles.