Updated:
This is the WORST manager you could have. Trying to buy everyone with his smile, telling you âokay, your plan sounds good, Iâll update to you laterâ but not one email in a week, talking to me something like emergency moving weeks and months ago but not even show me the details about unit. Come and live here. Enjoy the endless dog bark from midnight to 7 am.
For over four months, my life has been seriously disrupted because my neighbor leaves two dogs home alone for days at a time. These dogs bark day and nightâincluding in the middle of the night for 30â60 minutes straightâand this has been constant for months.
I first reported this to Manager Jake four months ago. Every time, he promised they would âtalk to the neighborâ or âcall animal control.â I believed him and waited, but nothing changed. Later he told me the neighbor was being evicted and gave me multiple âaction datesâ when something would be done, but each date was postponed again and again. I have never seen anyone from animal control come.
At the end of July, Jake told me that on 8/6 the police and animal control would forcibly remove the neighbor and dogs. I trusted him one last time and endured the noise until then. Guess whatânobody came. He gave me no advance notice that plans had changed, no follow-up afterward, no apology, and no alternative solution.
Throughout this, he has been evasive, delaying action, and increasingly unreliable. I no longer know which of his statements are true. Iâve told him in emails that the nonstop barking has left me in panic every day and I am now seeing a therapist. Any reasonable person would feel hopeless after four months of broken sleep.
To make matters worse, his email etiquette is shockingly poorâoften no greeting, just curt replies. At first, his emails said âweâll take care of it.â Now he claims that all actions need senior manager approval, and even that âapprovalâ has dragged on for weeks.
This is unacceptable management. I am a paying resident, yet my repeated, urgent complaints have been met with empty promises, delays, and a complete lack of professionalism.