University Gateway

Just about every "amenity" listed on their website is false. The volleyball court? No, you get a pathetic square of sand riddled with grass that hasn't been cut in years. Clubhouse? That's an extremely generous term for what is really just the leasing office with a beanbag chair. All over the property you can see disrepair and and a hazardous environment. The parking lot is riddled with potholes, the stairs leading up to one of the buildings are crumbling and leave a serious safety hazard, the stairs in the buildings are word away, perpetually dirty, and covered in mold. The people at the leasing office are missing half the time during office hours and the number they want you to call is unresponsive and has a full voicemail. Communication is non existent. The website is extremely outdated and has false claims such as "free fast wifi" and "cable TV included." The property is managed by Nelson Brothers Inc. and a single online search shows a history of failure and detrimental cost cutting. Never ever move in here.

• Bad maintenance
• Would not live here again
• Run down

Having the bottom floor is super convenient especially when bringing in groceries or moving in/out. The living room is cozy and parking is also close to the building which is really nice. There’s a bus stop nearby and bike rack too.

• Transparent pricing
• Great location
• Younger Crowd

Always Parking available and a wonderful atmosphere! management is very responsive and easy to work with!

• Worth the money
• 10/10 would recommend
• Responsive management

Perfect location and management has been super helpful!!

• Worth the money
• Safe
• Great location

The apartments are pretty great overall. It's an amazing location right off UVU campus and the freeway, and management is really good at setting a good environment.

• Worth the money
• Great location
• Responsive management

This place has an excellent location with easy access to UVU, UVX, and Walmart. However, The grounds are somewhat trashy, the apartments are worn down, and management is often too busy to be responsive.

• Younger Crowd
• Overpriced
• Run down

The new management has been on top of things and really care about us residents and that we enjoy living here. I renewed my contract for another year and I would renew it again.

• Safe
• 10/10 would recommend
• Great location
• Responsive management

Parking space is fine. The lines and the other drivers are very bad. Lines desperately need to be repainted in the parking lots. The hard water has crusted over the kitchen sink to the point that it barely works properly and the hard water in the bathrooms is causing me skin irritation and hair and scalp issues. At least it’s cheap and close to campus

• Nothing to write home about
• Run down
• Old

It’s alright. Nothing too fancy but not very expensive

• Worth the money
• Strange crowd
• Old

Honestly? Terrible. But there’s new management so it might get better.

• Poor management
• Would not live here again
• Run down

Not a bad spot to live at, new management has been doing a good job at managing than the previous managers.

• Safe
• Great location
• New

I've been living here for over a year and have really like it since the location is so fantastic and handy, and the management is so helpful and quick to resolve my unit problems.

• Worth the money
• Safe
• 10/10 would recommend
• Great location
• Responsive management

It’s literally bc across the street from UVU which is the main reason I like it here. It’s also one of the cheapest options between Orem and Provo. The dryers in the laundry room don’t completely dry your load most of the time and it’s not remotely ADA accessible. But the apartments are a reasonable size and the roommate match system seems to work for most people.

• Great location
• Nothing to write home about
• Will nickel and dime you

HORRIBLE PLACE!!! I had to live with a moldy leaky ceiling in the shower for 9/12 months I lived here as well as a broken fridge for that time. I had to buy my own mini fridge to keep my food good. Management would pretend to care and lie to my face saying that they were going to fix things but they never did. Parking lot had like a million pot holes that I had to swerve around to avoid. And parking is a joke. At the beginning of the year they gave out way too many parking passes and so they made us go on a waiting list to get a pass and raised the price $35. I would never recommend this place to anyone, not even my worst enemy.

• Poor management
• Overpriced
• Would not live here again

My experience at gateway has not been great honestly. Management is the biggest complaint for sure. The whole time I’ve lived here we would put in maintenance requests and they would ignore them and never come. We didn’t have blinds in our living room most of the year until just recently (we are about to move out), our heater went out in the winter and they took 2 months to come and fix it as we were freezing, we had clogged tubs and sinks when we moved in and had to try to fix it ourselves as maintenance never showed up. The office staff I’ve been in contact with has not been standoffish and unhelpful when I have sought out help. Gateway promised things like sign on prizes and referral bonuses and have not provided either, even though I have asked at least twice and said “they were in the process of figuring it out”. We have had mice in our appt all semester and our bathrooms have had black mold ever since we moved in. To conclude, poor, dishonest management, rundown appts, and nonexistent maintenance. Wouldn’t wish this place upon even Biden. Thank you.

• Poor management
• Would not live here again
• Run down