came home from work to find my whole apartment a disaster (I was the only person living there). They wouldn't tell me when everything would be fixed, and later blamed everything on the contractor they used. The contractors did so bad that my apartment flooded at about 12:30am, and they were so lucky I was still up and caught it before the damage got worse! Because of the flood, which started from the floor above me, the ceiling partially collapsed from the weight, and then I had to wait another week for them to fix it. After all of this, all they did to compensate me was give me $200 off of one month's rent. There was another occasion where part of the doorframe jammed and I got stuck outside my apartment at 2am in February and I had to wait over an hour for maintenance to come over and get the door out. Also, the heater in my unit didn't work, and every year I had to call maintenance in to fix it for the season. However, the rooms have a lot of space in them, and the location is perfect.

bathtub is in need of a new finish, but it's been hard communicating with management about it. I can't fault them too much because of all the maintenance that has been needing to get done lately, but it is still of note.

to be responsive but because there is no office here at the complex due to an unfixed toilet issue, or so was explained, getting to them without a car is over a mile away.

and still had to pay there’s always issues with the place

for two days over Thanksgiving break. Counter space is next to zero, but there is a gas stove. Proximity to campus --location, location, location-- is its saving grace.

do about it!! Other than that, it is a solid place in a good area.

no formal system for reserving it, though that was never an issue when I used it (I just put a piece of paper reserving it a few hours before). Workout room has a bunch of weights and a few machines and is more than I need. Laundry is fine, it works well but costs a fair amount and you have to use PayRange. Internet is USUALLY great, but if it goes out over a weekend, you're screwed because of the worst aspect of living here, which is the management; specifically, they're nearly impossible to get ahold of. The emergency line is worthless unless there's a flood or something, they're some general service that knows nothing about the complex. However, the management doesn't answer emails, phone, or Facebook messages even during operating hours, I seriously tried 5-10 times over a couple of weeks to speak to ANYONE in the management and was never able to do so.