Overview

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Social Rating

3.6 stars

Management Rating

3.3 stars

Quality Rating

3.3 stars

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Base Rent

$560

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Property Address

  • Address :

    1800 N State St, Provo, UT 84604, USA

  • State : UT

Amenities

  • Basketball Hoop

  • BBQ Area

  • Clubhouse

  • Gym

  • Hot Tub

  • Lawn

  • Outdoor Fire Pit

  • Sand Volleyball

  • Sufficient Parking

  • Swimming Pool

Anonymous Senior
Jul 05, 2025
Inconvenient location, Good maintenance, Overpriced
I love the Crestwood Apartment. I've been living here for 2 years. Big room, my own vanity, apartments' gym, pool. Rent is kind of expensive but it is a great apartment overall.

Management
5.0
I didn't like old managements but the new management is great!

Quality
4.0
I think you want to make sure you're roommates can clean because once I had roommates

they never clean/wash dishes and it was horrible.

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Grant Senior
Jul 05, 2025
Good maintenance, Poor management, Overpriced
This is one of the worst apartments you could live in. Management is terrible. The amenities have worked maybe 4 months out of the 3 years I have lived here. 10/10 would not recommend. The management will try to undercut you anyway they can, try to sweet talk you into

signing or renewing while as it gets closer to the end of contract better deals come.

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Management
1.0
Already stated.

Quality
1.0
Some apartments are nice with granite counter tops while others are falling apart. It’s a gamble

and rent doesn’t depend on how nice the apartment is either.

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Anonymous Sophomore
Jul 03, 2025
Great location, Bad maintenance, Overpriced
Amazing people live here! Management is better with communication if you go in person. One major problem is their emergency number doesn’t work.

Management
3.0
I find it best to go to the office in person to communicate your needs. The

fact that the emergency number isn’t working is concerning. Also maintenance could be whole lot better. Other than that, management is good at communicating if like I said, you talk in person.

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Quality
2.0
It’s apparent that these are old apartments that are cheaply renovated. For that, the price is

a little much. Especially the charge for amenities when it takes them forever to open the pool and hot tub.

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Anonymous N/A
Jul 03, 2025
Great location, Bad maintenance, Transparent pricing
The location is great for those who need busses. It’s got two main lines super close to the apartment. The size of the rooms are very nice and I like having a sink and vanity in my own room. I feel the maintenance for the older building is lacking. A

problem in our apartment keeps repeatedly happening and it feels like they put a bandaid on the problems rather than fix them.

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Management
4.0
They are very responsive and easy to reach.

Quality
3.0
It’s a nice large space but the repeated maintenance issues are a real problem. There was

a hole in our bathroom ceiling that has reopened several times and the same spot is starting to look weak again. There is some sort of plumbing issue and it feels a bit unsafe. I also miss having both a deadbolt lock and a regular door knob lock.

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Anonymous Sophomore
Jul 02, 2025
Safe, Good maintenance, Great location
So far it's been great getting everything set up. I'm looking foward to moving in next month!

Management
5.0

Quality
5.0

Audrey N/A
Jul 02, 2025
Caring management, Great location, Good maintenance
I LOVE Crestwood! The staff is amazing and everything is clean and working well! If there is a problem the maintenance team is amazing and gets it done well and fast! I love this place!

Management
5.0
The management is incredible! They have answered my billions of questions and helped me in so

many ways to feel welcome and do what’s best for me to make my experience the best it can be!

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Quality
5.0
The apartments are definitely used and could use some work but overall they work well and

the maintenance team is amazing at fixing problems quickly and efficiently!

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Parker Sophomore
Jun 29, 2025
Worth the money, 10/10 would recommend, Safe
The outdoor amenities are a huge plus here! Great vibe overall!

Management
5.0

Quality
5.0

Anonymous N/A
Jun 29, 2025
Transparent pricing, Bougie, Great location
When I went in to tour and possibly sign a lease, it was a great experience. Everyone was so kind and willing to help. They helped me figure out early move-in times due to my other lease ending sooner than the original move-in day, when they didn't have to. The

tour was fun and the apartments are beautiful. I'm excited to live there.

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Management
5.0

Quality
5.0

Anonymous N/A
Jun 29, 2025
Younger Crowd, Nothing to write home about, Run down
Alright. Bad renovations but decent pay price. Pool and hot tub never open. Overpriced laundry. Parking is never bad though. Maintenance is fast to fix any issues

Management
3.0

Quality
3.0

Brielle Junior
Jun 28, 2025
10/10 would recommend, Overpriced, Great location
I loved living at the Crestwood! Management was responsive, and maintenance was almost always quick. The ward was my favorite ward I’ve ever been in!

Management
4.0

Quality
4.0

Anonymous Junior
Jun 27, 2025
Safe, Transparent pricing, Good maintenance
Great pool and amenities!

Management
5.0

Quality
4.0

Krishna Post-Grad
Jun 27, 2025
Good maintenance, Overpriced, Caring management
Excellent place to stay, the leasing managers are super helpful. Grievances are resolved as quickly as possible. It is just a tad bit overpriced as compared to other properties in the area, but I would still say it is a solid 8/10 when it comes to value-for-money.

Management
5.0
10/10 for this. Easy to contact, excellent resolution time. Super helpful staff.

Quality
5.0
Very clean, new appliances and a decent amount of storage.

Austin N/A
Jun 27, 2025
Caring management, Great location, Younger Crowd
I love the room temperatures! The units are not too warm but not too cold. The pool is really warm and the hot tub is ok. The system to turn on the hot tub just needs to work. There are a few things in my unit that need a little

fixing. The front door nob needs to be slightly fixed and bedroom D's door nob needs to be fixed up as well. The staff is really friendly and caring and they do an awesome job. Overall, the Crestwood is a fun place to live!

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Management
5.0
Very friendly!

Quality
4.0
Could use some fixing here and there but good enough.

Rachelle Freshman
Jun 27, 2025
Transparent pricing, 10/10 would recommend, Caring management
I cannot share enough the experience I had with Jayce and support from her boss Sean. I saw the posting and enthusiasm for this apartment on Facebook and I could feel her energy to ck this place out. She promptly responded to my inquiry and from there answered questions I

had and there were a lot. This was a first experience for me helping my daughter research. I felt heard and support and I’m so excited for my daughter to live here. The peace I felt and help encouraged me that this is a special place and it’s a great fit for my daughter with transportation location, amenities and love the look of the apartments. Jayce literally helped me and in after signing helps me understand and clarify and concerns or questions as they have come to mind with absolute patience and kindness. I would tell everyone to go here for their apartment searching as a result of this experience. I’m grateful for technology in finding my place (MIAs place) giving me all the info I needed and Jayce’s help to be able to make the best decision with these great resources. Thank you

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Management
4.0
As stated in my overall view I cannot thank the manager team Jayce and her boss

Sean for the encouragement and support during this whole process of looking at all the factors before deciding on taking this lease. Jayce’s l patience, great customer service and kind support really helped seal the deal. She was not pushy at all just helpful even after the signing she still remained helpful when she could have just moved on. So I know she really wants best for incoming tenants to have the experience they are looking for. Thank you!

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Quality
5.0
As a result of these compiled experience I give a highest recommendation because you feel important

in this lease process that thus is a great individual experience and. I have been telling all my friends what a great experience I had. Really I asked so many questions!! Thank you!

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Anonymous N/A
Jun 27, 2025
Great location, Good maintenance, Safe
It’s a great place to live, it’s close to the bus stops. The pool is really nice. There’s always parking spaces open. I just wish that Laundry was free. Overall it’s a GREAT place to live!!!!

Management
5.0
When the office is open they are easy to reach, I haven’t had a problem at

all. Maintenance is quick when a job is needed to be done.

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Quality
5.0
I like the apartment! I like the sliding doors, there is plenty of kitchen space. I

like that I have a sink in my room. The TV in the living room is nice. The couch is comfortable.

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Joaquin Junior
Jun 27, 2025
Worth the money, Good roommate matching, Great location
Na

Management
4.0

Quality
4.0

Anonymous Sophomore
Jun 27, 2025
Poor management, Good maintenance, Great location
Great amenities, solid apartments.

Management
2.0

Quality
4.0

Hyrum Freshman
Jun 27, 2025
Transparent pricing, Good maintenance, Caring management
Awesome Staff that has been super responsive and helpful. Parking has never been an issue and apartments are very well maintained

Management
5.0

Quality
5.0

Kaydee N/A
Jun 26, 2025
Overpriced, Great location, Good maintenance
Great location, and great maintenance team. Every time I’ve submitted a maintenance request it’s completed within a few days. However the price is a little crazy. Usually it goes up every year (at least since I’ve lived here. I’ve lived here three consistent years). They really really pressure you into

renewing your contract. The management is usually really responsive to issues though. Also be aware that there is a 95% chance you won’t get your full security deposit back. When I’ve left my apartments to move to my new assigned one I’ve always had a cleaning fee. It’s like $100. No matter how clean it is. The last time I moved out it was because a part of the fridge was broken off. Even though that’s how it was when I got there. So just be aware that you’ll be charged for small ridiculous things.

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Management
3.0
They’re actually really responsive and easy to reach.

Quality
2.0
There’s not too much storage. The kitchen is a little crammed with four people living in

one unit. The full beds are really nice though. Honestly if you have good clean roommates your apartment will be pretty clean and nice. (For the condos)

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Corban Post-Grad
Jun 26, 2025
Great location, Worth the money, Caring management
Love Crestwood! Have been here for 3 plus years! Staff is amazing the rooms and facilities are great! Always has parking! Lots of events that bring the community together.

Management
5.0
Management is great they always answer questions and concerns! They send texts and updates informing us

of new things.

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Quality
5.0
The apartments are updated, and good quality. Everything is working and makes life at home super

easy.

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Carter Freshman
Mar 20, 2025
Good maintenance, Great location, Worth the money
Experience was overall great! An interactive community in a complex that is close to everything you could need as a college student, whether you attend BYU or UVU. Maintenance is quick and management is very helpful.

Management
4.0
They are responsive and helpful at solving issues that come up. They are usually efficient and

easy to work with.

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Quality
4.0
The apartments are pretty clean, just a little bit older but nice and comfortable.

Anonymous 20
Aug 14, 2024
Good maintenance, Caring management, Great location
I lived here for three years and overall it was a great experience. Having a private room as well as a private vanity+sink was definitely a highlight. Parking was always guaranteed because of their big lot, and living right next to a gas station was super convenient. Management was very

helpful with any questions I had and any repairs or fixes were made quickly and well. I made lots of friends just hanging out in the common areas or by the pool.

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Management
4.0
Management was very responsive and easy to reach, they had answers to any questions I had

and encouraged social activities among the residents.

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Quality
4.0
Very clean refurbished apartments, not too much storage space in the apartments but we had large

lockers outside the apartments that could be locked if needed.

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Anonymous 18
Mar 13, 2024
10/10 would recommend, Overpriced, Great location
Honestly it was super nice to have a private room and right in between uvu and byu great if you have a car or a bike. You could make public transportation work if needed

Management
5.0
Management recently changed and they where super chill and caring

Quality
4.0
Need a lot of touching up, especially in the bathrooms but otherwise good quality

Anonymous 23
Jun 22, 2023
Safe
Having a private room, an in-unit washer & dryer (for the condos), and parking are definitely the highlights of this place! My biggest complaint is just that the prices are rising (like everywhere in Provo). I wish they would make more changes to fix things around here with the increased

prices.

Management
3.0
I loved the person who worked in the office, but he’s not there anymore. Management doesn’t

do a great job actually fixing the issues here… just temporary fixes, but then they never come back to actually fix things.

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Quality
4.0
It’s not too bad. Not incredibly spacious, but not wildly cramped either because there are only

4 people. The kitchen storage isn’t enormous, but it works.

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M 21
Sep 28, 2022
Younger Crowd, Inconvenient location, Poor management
A pig wearing lipstick. They “renovated” but did so very poorly. They have you pay a premium for a crappy apartment in an inconvenient area. Took 3 management changes before they finally fixed door locks, fireplace, bug issues, etc. the laundry facilities are overpriced and inconvenient.

Management
1.0
Cannot express enough how disappointing the management was. Literally changed 3 times over the course of

6 months. Pretty ridiculous and nearly impossible to get anything done. The most recent manager guy seems nice so I hope he’s better.

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Quality
2.0
It’s somewhat nice, but I rated it so low because they charge a ton for no

reason. Door frame trimming doesn’t touch the ground. Bathtubs are just painted. Renovations are only partially finished in SOME apartments. False advertising.

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raegan 22
Sep 28, 2022
Great location, Would not live here again, Nothing to write home about
i like it, got a sexy view of the mountains, apartment looks nice but has some crappy features, carpets are kinda nasty

Management
4.0
for the most part they’ve helped me out with everything and been quick to maintenance requests

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Quality
4.0
compared to other apartments definitely above average

Verani 23
Sep 28, 2022
Worth the money, Safe, Inconvenient location
Super chill

Management
4.0
Super fast!

Quality
4.0
Very clean and put together!

Chloe 19
Aug 26, 2022
Younger Crowd, Great location, New
Lots of parking, tons of fun amenities, cool roommates!! Awesome private room!

Management
5.0
Can call, text, and email the management

Quality
5.0
Recently remodeled!! Laundry on site is super nice!

Sarah 20
Jul 07, 2022
Safe, Great location, Poor management
The crestwood is a fine place to live. I have lived there in the summer so the social scene hasn't been the best. I live in the older apartments so they aren't super nice, but I have everything I need. Management has been ok, but the pool was supposed to

be open a while ago and it is still not.

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Management
3.0
Management has been good. The one time I put in a request they came within the

next few days.

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Quality
3.0
Quality isn't the best, but definetely not the worst. I live in the older apartments so

they aren't remodelled, but they aren't too bad.

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Alyssa 23
Jul 02, 2022
Poor management, Nothing to write home about, Run down
Maintenance is very slow at fixing problems and doing things like fixing the pool. Also its unfair that some apartments have received extra cabinets and some haven’t.

Management
1.0
Not responsive

Quality
3.0
Not enough storage

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