This was the worst apartment experience I have ever lived in. The front desk workers were always rude and judgmental and the two I always talked to didn't even live in the apartments. I moved in in October, so all my roommates go there before me. One of my roommates lived in the unit for three years and knew the previous tenants. Apparently the two previous tenants kicked down the door, so my door never closed properly. When I moved in my carpet was covered in stains, as well as the mattress protector, and my toilet had mold growing in it. They did not even vacuum the carpet before I moved in. My roommates asked them multiple times to clean the room before I moved in, and they never came to clean the room or asses damages that the previous tenant caused. I managed to get most of the stains out of the carpet. When I moved out they charged me over $900 worth of damages I did not cause. When I dispute the claims they ignore me. THIS PLACE SUCKS. Just move to ParkPlace it is so much better.

even with the limited amenities the unr gym is right across the street and is way better than any apartment gym fs. really convenient getting to class some of the people i know have a 20 min walk. rooms are a bit nicer than a few of my friends apartments. was a nice upgrade from dorms

We had such a great experience with Brittany! From start to finish, she was so friendly, professional, and genuinely cared about getting us into our apartment. She made everything simple and efficient, and she went above and beyond to make sure we were taken care of, including making sure we got all the promotions. Her positive attitude made the process so smooth, and she gave us a really great tour of the community. I also noticed how kind she was with other residents we passed along the way, which made me feel even better about moving here. Brittany truly made the whole move-in process easy and enjoyable, we couldn’t be happier with her help!

There's some things that are definitely lacking. The hallways are pretty dirty, as are the elevators and in my case, and my room and bathroom were a sight for sore eyes on move-in day. However the staff are really friendly and if you're willing to do a bit of a deep clean, the living room and kitchen are actually pretty nice. 07/25 Update - Recently decided to drop a star due to the pressure tactics used by the management company in regards to resigning my lease. Roughly 3 months after I initially moved in, I was informed that if I did not renew, my rent would be increasing to ~$800 a month were I to lease the same room without renewing. Now looking at the website, the same exact floor plan I am in is currently listed for cheaper than I was paying this year.

TLDR: My roommate and I were charged nearly $950 in cleaning and damage fees despite having dated photos of pre-existing issues and a very clean move-out. I was charged $200 + $100 deposit, including $60 for bathroom cleaning I clearly did shown in the photos. They ignored my photos because I didn’t do a formal move-out inspection, which no one told me about. Management was hard to reach and slow to fix problems — like assigning us to different units despite co-ed requests, only resolved after my mom called corporate. If you rent here, take move-in photos, request a move-out inspection, and confirm all agreements in writing. Also, common areas like stairwells were often dirty, including vomit, and the trash room stench lingers into the hallways. Full Experience and Detailed Account of Move-Out Charges and Management Issues: My roommate and I were charged nearly $950 total (including our deposits) for cleaning and damage fees after moving out — even though we had time-stamped photos from move-in showing per-existing issues, and I personally left my room and bathroom very clean (with photo evidence). I was personally charged with about $200 + $100 deposit, and her the rest. The bathroom photos below were taken on move-out day, when I handed in my keys, showing it was thoroughly cleaned; yet I was charged $60 for "general cleaning", when I clearly did the general cleaning. I also uploaded the required move-in photos of pre-existing damages through their system, but was still charged for some of those same damages. When I handed in my keys, I even asked the front desk if I needed to do anything else — they said I was good to go/all set. Later, when I tried to dispute the charges, I was told my photos didn’t matter because I didn’t request a formal move-out inspection. This was never mentioned to me. Additionally, when my roommate and I first signed our leases together, on the same day, side-by-side in the leasing office, and submitted a co-ed living request, we were surprised to find ourselves placed in separate single-gender units. Despite calling repeatedly for weeks (to the point the front office recognized us by name), it wasn’t resolved until my mom called the corporate office — and it was fixed the same day. This experience made it clear that management was difficult to reach directly, as we were never able to speak with a manager despite repeated attempts — only the same front office staff, who couldn’t provide solutions beyond telling us they were “working on it.” If you’re renting here: - Take dated photos at move-in and upload them through the portal - Request a move-out inspection in writing before leaving - Double-check that your leasing preferences (like co-ed living) are actually honored before move-in - Confirm any verbal statements from staff with follow-up emails Every dollar matters, especially for students — I wish someone had warned me. Additionally, I’ve included a photo of vomit in the stairwell that I had to jump over for about two weeks before it was finally cleaned up. This highlights ongoing maintenance and cleanliness issues in common areas that are beyond tenants’ control, contributing to my overall dissatisfaction with management’s responsiveness. (The smell from the garbage room was pretty bad on any given day.)