The Magnolia at Auburn

I wanted to take the time to share my honest experience living at this apartment complex. I moved in on February 3, 2025, after being approved and having to pay double rent upfront, which I understood and expected. However, from the very beginning, there were multiple red flags. First, residents are not allowed to properly view the exact apartment before moving in, and there was no display unit to show what the apartments actually looked like. When I arrived, the outside area already looked poorly maintained, with bird nests hanging above the entrance and debris on the stairs. Inside the apartment, several issues immediately stood out. The shower head looked dirty and damaged, the stove was incomplete and partially broken, and maintenance had to be contacted right away despite the apartment supposedly being move-in ready. The laundry area was another major issue — instead of having an in-unit washer and dryer, residents shared one washer and one dryer between multiple apartments. The area was filthy, covered in spider webs, bugs, and poor upkeep. At one point, I even found a used condom in the laundry area, which was extremely disturbing. The cleanliness throughout the property was unacceptable. Trash was often left outside, dog waste was found on the stairs, and there were ongoing issues with the toilet leaking black residue that required constant cleaning. Loud parties, disruptive neighbors, and suspicious people hanging around the property at night made the environment feel uncomfortable and unsafe. On top of that, management and leasing staff made residents feel uncomfortable, especially regarding rent payments and move-out concerns. Overall, this was a very disappointing first apartment experience. The property needs major improvements in cleanliness, maintenance, safety, and management professionalism.