My daughter has lived at Redpoint College Station Cottages for the past 2.5 years. The complex is owned by The Scion Group, LLC, but is legally named SZ College Station Cottages, LLC. During this time, my daughter experienced two extensive mold situations, a flooding event caused by a burst pipe in a neighboring unit, the malfuntion of a lithium-ion battery on a roomate's e-bike that was allowed to be stored inside causing the entire first floor vinyl laminate to be replaced, a three day disruption to the HVAC unit, and almost a week without the unit's washer & dryer. The office staff is impossible to speak with unless you leave a message with the AI bot that answers the phone or send an email and wait for a response. Once you are finally able to speak with an actual human, the person has to consult with "the team" before making any choices that would be on your behalf. There are consistent financial and record keeping errors. Even now, my daughter's lease has a different unit listed than the actual unit she lives in. Please do yourself a favor and spend a few weeks getting to know the student housing complexes you might be considering as a residence and do your homework on The Scion Group, LLC before signing a lease at one of their properties.
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