Northpoint Crossing

I would’ve given 0 stars if I could. I chose this apartment because it was closer to Zachery and there was an A&M bus stop here. About 3 months in they do an apartment check to see if the apartment is up to code and that the residents are following all rules. My apartment had a water heater issue as it was old and needed replacement. So in lieu of the maintenance they commandeered my apartment and room during exam times for an entire day, and left a mess all over my bathroom and bedroom. I was happy that it was atleast over but to my surprise i started getting cloudy stinky water in my bathroom and kitchen to where I was not able to cook food, brush my teeth, shower, etc (basic human needs), and their maintenance team came to fix it 9 days after the initial work order request being sent. After all that when I came back home after the maintenance team claimed to have resolved the issue, the apartment main door was left wide open pipes and other dirty cleaning supplies left in the kitchen sink over mine and my roommate’s dishes and no one to be found. I reported that again and the issue was one again not addressed for another 4 days as it was a weekend and they “don’t work over the weekend regardless of if it’s an emergency.” Again the workers came to fix the issue and it was finally over….for 2 weeks. Since that final fix on November 28, 2025, it has been a reoccurring thing every 2 weeks on a Friday so that we can be like this for 4 days each time. As for as accommodations go they say that they will split us and move us to a 4x4 with random people and the monthly rent would stay the same as that was ours initial contract. My roommate and I are paying $1100 each month so that we can stay together and they would split us up, move us to an apartment that costs half the rent but not reduce our rent. Or the other option is that we stay here and “deal with it” until the maintenance team takes care of the issue. I would urge u to highly reconsider before renting this apartment. Another side note, the elevators are broken every other week, one week it’s the garage elevator and the other week it’s the building one.

As the guarantor for my son’s lease at Northpoint Crossing, I am extremely dissatisfied with how move-out charges were handled. My son was falsely charged for a wall stain and other damages he did not cause, even after providing clear photo evidence showing the original condition of the unit. Despite this proof, the charges were still sent to a collection agency, and I received letters demanding payment for alleged “damages” my son did not do. This was not an isolated incident—similar false charges were applied to his roommates, who did not have adequate photo documentation to dispute them. This reflects a deeply unfair and irresponsible move-out process. I do not recommend living here under any circumstances. Please stay away and save your money because they will scam you.