8th and High

They always have fun events for residents

When choosing an apartment near Ohio State University, I looked at several options, but ultimately chose 8th and High because of the outstanding hospitality and professionalism management originally provided. At the time, they stood far above every other nearby apartment complex. Unfortunately, that version of 8th and High no longer exists. Since new management took over a little over a year ago, the property has gone downhill in every possible way. Selective enforcement, ignored maintenance issues, security breaches, and complete lack of accountability has become the standard. Management has been made aware of these issues repeatedly, yet continues to do absolutely nothing. Rules and lease clauses are only enforced when it is convenient for management. If you are not part of management’s obvious “favorite residents” group, expect your concerns to be ignored while others are allowed to violate policies without consequence. When questioned about why certain lease terms were not enforced equally, management openly admitted that some residents are “more difficult than others,” so they simply choose not to enforce the rules for them. That alone tells you everything you need to know. For a so-called luxury apartment complex, the current property management shows a shocking lack of professionalism, leadership, and basic competence. Apparently, Coastal Ridge Real Estate values excuses over accountability, because hiring someone capable of enforcing a legally binding contract clearly was not a priority. My frustration extends far beyond just 8th and High—Coastal Ridge Real Estate as a whole has proven to be just as disappointing. Their corporate office is useless: unresponsive, impossible to reach, and completely uninterested in fixing legitimate concerns or holding anyone accountable. College is stressful enough as it is—your apartment should be the one place that provides stability, not another source of constant frustration and unnecessary stress. I will be more than happy to reassess and update this review when these issues are properly addressed and management begins enforcing policies fairly and consistently. Until then, if you value order, professionalism, and equal enforcement of the rules where you live, I would recommend looking elsewhere.