-
This place is beautiful. The apartments are modern and luxurious. The pool and gym are in a class of their own. The staff are vibrant and friendly. They went above and beyond to accommodate me and made sure to provide a smooth and seamless transition into my new apartment and I couldn't be happier. Thank you all very much. I love my new place!
-
Jacob was truly an exceptional assistant property manager at Hazel by the Galleria, and I cannot say enough good things about him or the community. From day one, he was professional, approachable, and incredibly responsive. Any time I had a question, concern, or maintenance issue, Jacob handled it quickly, thoroughly, and with genuine care. He always took the time to explain things clearly and made sure nothing fell through the cracks.
Hazel by the Galleria itself was a wonderful place to live — the property was beautiful, well-maintained, and had a great atmosphere. The amenities were excellent, the grounds were always clean, and the overall community felt welcoming and comfortable. Jacob played a huge role in making that experience so positive, as he consistently went above and beyond to ensure residents felt taken care of and at home.
What really set Jacob apart was how much he truly cared about residents. He treated everyone with respect, patience, and kindness, which made a big difference in my overall experience. Properties are incredibly lucky to have someone like Jacob, and I would highly recommend both him and Hazel by the Galleria to anyone looking for a great place to live.
-
I visited the Railyard in July while it was still under major construction. I was looking to lease in September. I was concerned about the readiness of the property for Occupants, amenities, etc. The Leasing Staff kept in touch with me regarding the status. I could not be happier. The apartments are spacious and thoughtfully designed. The amenities have been completed as promised. The Luxor package service was great, especially during move in & Christmas. The Leasing Staff made sure my garage door worked properly as well as confirmed my overall access. The trash valet is dependable & great for me. I added a pet to my lease after move in and the process was quick & easy. The Dog park is fabulous. The Staff is professional, communicative, friendly & respectful of Resident's privacy. I feel like the Railyard Staff makes Resident & Safety a priority.
-
David Guttman
Dec 19, 2025
I stayed at Railyard as a Landing guest, and I want to be clear from the beginning that despite several issues with the property itself, we would have considered leasing a unit in the main building if our experience with the on-site Landing representative had been more professional.
The issues began at check-in. The key fobs provided did not unlock the unit, leaving me locked out for approximately 45 minutes. During that time, I was instructed multiple times to try different ways of opening the door, as it was believed to be a usage issue. It was later determined that the key fobs had not been programmed, which resolved the problem.
After entering the unit, I noticed it was missing several basic items that are typically included with Landing stays. I had to request knives, glassware, and a duvet cover. The bed initially had only a (potentially used?) duvet insert.
During the stay, interactions with the on-site Landing representative were frequently abrasive and uncomfortable. I was approached while walking my service dog and asked to leash the dog, which I did immediately. On another occasion, the representative knocked on my door regarding a trash can and aggressively began the conversation abruptly, without any initial greeting. Our experience with the Landing Rep on site left us uncomfortable throughout our stay.
There were also several property-related concerns:
-Dog-walking areas with significant amounts of dog waste
-Bugs present in the hallways during warmer weather
-A possum observed in the stairwell
After checkout, I was charged $255 by Landing for a parking permit. I had previously communicated that the permit would be returned after we were back in town. After checkout, communication moved from the app to the website without notification, and I did not see follow-up messages. Despite reaching out to Landing multiple times, the charge has not been refunded.
To reiterate, we saw potential in the property and were open to leasing, but the overall experience with the Landing rep led us to choose a different complex.
-
Popped in to take a look at these new apartments and everything was modern, clean, and brand new. I love the sleek finishes.