35 Club Apartments

I have lived here since September 2024, about 17 months. It's a decent apartment complex with multiple layers of secure access, a decent little weight room, and some other included amenities. Unfortunately, the other included amenities often are nonfunctional. There is a hot tub and a sauna and I cannot trust either to be in working condition. Also, despite stating that it is a strictly no smoking property, the smells of fresh and stale Marijuana and tobacco smokes are very constantly present throughout internal and external spaces on the property. Great apartments if you want to pay minimum $1,800/mo and listen to constant traffic noise.

For prospective residents: The apartments are lovely, but understand this clearly: if a crime occurs against you or your property on 35 Club premises, management will not assist you in identifying the responsible party, even when they possess the means to do so. They will cite policy, defer to legal counsel, and require you to obtain court orders to access evidence of crimes that occurred in facilities you pay to access. You will be entirely on your own to pursue remedies through legal channels at your own expense and effort. This is not speculation—this is the documented experience I am currently living through. ------ I've lived at 35 Club for three years and the property itself is genuinely nice—great location between downtown Eugene and Oakway Center, quality amenities, and wonderful neighbors. If the apartments managed themselves, I'd give five stars. Unfortunately, the management is the worst I've encountered in years of renting. They operate like a corporate HR department: primarily concerned with protecting Affinity's liability rather than helping residents solve problems. Two recent examples: Example 1: Washer Flooding (July 2024) A gasket malfunctioned, flooding my apartment over Fourth of July weekend. Emergency maintenance removed the broken part and shut off water, then ghosted me for weeks despite multiple follow-ups. Only after I mentioned contacting the city did they fix it—then they tried to charge me for the repair and demanded I file a renter's insurance claim for their faulty equipment. When I pointed out this was absurd, the charge mysteriously disappeared. Example 2: Hit-and-Run (January 2026, ongoing) Someone hit my parked car and fled. Management refuses to release parking garage surveillance footage without a police report. Eugene Police won't take a report without suspect information, which I can only get from the footage. A perfect catch-22 that conveniently protects Affinity from any effort or liability while leaving residents to deal with crimes that occurred on their property—property for which I pay $95/month in parking fees. When problems arise, management's default position is "no" backed by policy, followed by bureaucratic runaround. They only help when you threaten escalation, which is exhausting and shouldn't be necessary. — Joel Sati (3-year resident) P.S. As far as the apartments themselves go, my biggest critique is that the smoke detectors are *really* sensitive. I have asked if they can be fixed and I've been told no multiple times. I find that deeply unfortunate.