The Standard at Eugene

The Standard has been a major disappointment. Upon moving in, the apartments were filthy, despite being brand new. Students had to clean their own units from top to bottom. Common areas like the halls and elevators are consistently dirty. It's been over a month since students moved in, and the trash chutes are still non-functional, which is unacceptable for a seven-story building. The pool and hot tub were closed for two weeks during move-in, and while they are now open, the heaters haven’t even been installed yet. Their website is misleading too — the marketing photos show hammocks, fake grass, and cabanas by the pool, none of which actually exist. Security is a serious concern. Anyone can walk into the building without any checks, and the apartments feel completely unsecured. They’ve also installed the cheapest appliances possible, and the walls are so thin you can hear everything. To top it off, my daughter and her roommates received an email about a noise complaint for music supposedly played in the morning, even though her nor her roommates don't play music in the morning. The email came with a $50 fine threat, yet they didn’t even bother investigating the issue properly. The WiFi here is unreliable, which poses a significant problem for students who depend on it for their studies. To make matters worse, the property is managed by college students with no clear way to escalate concerns to higher management. Unfortunately, The Standard falls far short of its promises and expectations, leaving residents feeling like no one really cares. The company behind the building seems more focused on locking students into expensive leases than delivering on the services they market. Instead of addressing ongoing issues, they’re pressuring current residents to sign new leases for next year. Even worse, the photos advertised on their website are misleading—what was promised is far from the reality students experience after moving in. The photos attached is what students were promised when signing leases. These are fake, it is no where near this nice. Landscaping isn't even complete and looks awful.

I’ve loved living at The Standard so far. I have encountered a couple of problems but when I do, maintenance is very quick to respond and help out. The location is close to campus and downtown. The staff is fantastic. Especially Keila has been very helpful!

I’ve had a really good experience living at The Standard so far. The place is clean, comfortable, and well-maintained. The staff are friendly and helpful whenever I need something, and the community feels safe and welcoming. Overall, I’m happy with my time here and would definitely recommend it to anyone looking for a nice place to live.

Living at The Standard has been the worst experience I have had in my life. To start off, when we moved in the apartment was filthy, with unfinished paint and splatter on the floors and walls. The trash chutes were not open until more than halfway through the first term, making my roommates and I have to lug our garbage all the way downstairs from the sixth floor to a dumpster outside that was often occupied by a homeless man. The pool and gym were also not available to us at move in. Additionally, it was made aware to us that parking would be first come, first serve in the entire garage instead assigning spots just weeks before we moved in. This has made parking a hassle, with the garage being extremely full at times. The spots are extremely small and all of the corners were blind until they installed mirrors a couple weeks ago, some of which still do not work to show the blind spots. The garage door also broke multiple times, leaving residents unable to go in or out of it for several hours. The wifi has been TERRIBLE since the first day of moving in. You can't watch TV for more than 15-20 minutes without the connection going out. I often times turn the wifi off on my phone since the connection is too weak to load most apps. Worst of all, the condition of some of the most basic elements of our apartment have been terrible. Our entire apartment lost power one night and was not able to get back up until hours later for no apparent reason. One of my roommates' outlet in her bathroom did not work for the first 3 or 4 months of us living here. Worst of all, two of my roommates had windows that were installed improperly. One had a missing handle, not allowing her to open the window, which was able to be fixed after weeks of waiting for parts. The other was installed with a gap, allowing air to flow freely through. During the winter term, her room and the apartment would get to freezing temperatures. On top of this, the heat stopped working, leaving us to deal with 30 degree nights with air just coming in. We called maintenance which was able to fix it but again took multiple weeks because a specialist had to come look at it. The window, however, was not fixed for several months and my roommate had to resort to duct taping the opening to try to give her some relief. Overall, this building is poorly maintained and its clear that the upper management does not care about its residents and leaves the poor student workers to clean up their messes and deal with the brunt of the problems that their lack of responsibility has caused. I would encourage everyone to stay away from living here, especially with the ridiculous rent costs.

I have encountered numerous issues with living at The Standard at Eugene in my less than one year living here. When we first arrived many of the promised amenities (that we were still paying for in our rent with no deductions) were unavailable or not ready for use. We had to wait over 6 weeks for our trash to be accessible, the pool and hot tub were not ready for the end of summer when we moved in, our sink was not draining properly during our second week living here and we had maintenance come look at it and they did not fix it and threatened to charge us if we call them for "something this stupid" again (our sink has now never been fixed 9 months later), there was no key detector in the elevator (so anyone could enter and go to any floor whenever they wanted) for the first 6 months, there are never any security people downstairs in the lobby at night or on the weekends, the mail room is still not available so we must go to the post office to get all of our mail and they do not alert us when we do have mail at the post office, there is no key needed to get into the apartment complex from the parking garage, our entire building has been without any water for 24 hours before, our TV and wifi have never worked properly and The Standard did not comply with our request for help figure out the issue, our building constantly loses all ability to connect to wifi (phones, computers, TVs, and tablets) which makes doing homework at this apartment literally impossible. I could keep going but I think my point has been made. My roommates and I are all very unpleased with our quality of living throughout the course of this year and we strongly suggest to anyone who asks us, DO NOT LIVE AT THE STANDARD. For paying so much in rent for a 4 bedroom apartment thats almost a 20 minute walk from campus, I would have expected better from this establishment. Very over priced and overall a more harmful than enjoyable living space.