DO NOT EVER LIVE HERE!!!!! Hilltop is the absolute WORST. I lived there for a full year. First of all rent is atrocious, $1200 for a room??? Parking is more on top of that, I moved in and the carpets were disgusting and every time I enter a service request, they say it’s “completed” yet nothing gets done. I ended up having someone take over my lease (you can’t end it prematurely) and it took MONTHS. Thousands of problems, ZERO communication from the office. I had to call every day to ensure that things were working. They tried to charge me several late fees that I had to get waived because the employees have ZERO communication between one another. Now that I’m moved out I’m getting notified I owe another $500 for god knows what because they won’t tell me exactly it is what I owe even though I moved out and left the room in the EXACT condition I found it in. Hilltop is an absolute trap for students to get money out of them while supplying them with less than mediocre living conditions. Any student is better off finding an off-campus living place and paying the NAU parking pass, it is significantly better and cheaper than the experience hilltop will give you.

My son and his friends are Hilltop residents and we have been extremely happy with everything about Hilltop: the friendly caring staff, the ammenities, and quick response for every question. Upon move-in, EVERY request that he made was honored: near San Francisco Street, first/second floor, even an after hours early move-in! His unit is beautiful and maintenance quickly addressed the few concerns that he had. Our Lumberjack is thrilled with his unit and excited about staying in his very conveniently located "home away from home" for the next few years. Thanks Hilltop!

We moved our son into these apartments last week. We had a few issues upon move in with the apartment being clean and furniture being worn. When brought to Hilltops attention, they immediately made it right and then some. They had cleaners in the next day and replaced the sofa. We are so thankful for their swift action. My son loves living here and weee so grateful he has his own space to learn and feel at home.

Do not let your kids live here. Leaks and mold not taken care of for months. Appliances are in need of repair and theirs always a reason it can’t be taken care of timely. We are still getting charges two months after moving out. The latest charge is for a bathroom stopper. This place has no oversight. The campus isn’t responsible for them. Kids run the front office and any time you call no one that has any authority to do anything is available. Maintenance comes in, acknowledges issues but never returns. Always waiting for someone else to approve repairs. My kid had water leaking on them from the ceiling for months, Hilltop had zero urgency about it.

Hilltop charges way to high for what it is. They're are way better options that are nicer and cheaper with better amenities. Just a few blocks away .The cost of living at hilltop is ridiculous for how poorly in is maintained and how outdated the appliances are. The appliances will break on you cause of how crappy they are and then you'll be charged to fix them. The extra block walk to campus from slightly further is definitely worth it to not live here.