Im writing this review in regard to one of our maintenance team members at Bexley Left Bank. I have lived here over a year and any time I have had issues that I needed resolved quickly, Erin was to the rescue. She came in every single time with the intention of helping and to fix the problem right then and there. She is honestly just such a nice person and makes the maintenance process so easy. She is very knowledgeable and knows a lot. On one of my issues she spent almost around 2 hours doing whatever she could to try and fix the problem and she did. It means a lot to me to know we have people like this on the property, it is very comforting. Finding hardworking workers who genuinely care about the residents is a great feeling. Thank you Erin!

Despite the negative reviews about this complex, I really tried to give them the benefit of the doubt. Unfortunately, it seems that the negative reviews are probably very accurate. I did a tour of this complex and was interested in renting a few different potential units. I was in communication with the staff for about 2 weeks about pricing and specials. Finally, we came to an agreed price for a certain unit only to have the price change in seconds of me clicking on the website, I then complained, they said it was a technical glitch and that it would get fixed asap. The next day the price was not fixed, I called and sent emails but received no reply concerning my issue. The price was never changed and then I received an email from them many days later basically trying to get me excited about a price much higher than the first. This ridiculous situation went on for another week with no solution. It seems there’s a lot of bait and switch tactics going on. I would advise against renting at this complex.

Update: Lowered my review to one star. Their lease renewal system screws up and I’m put on a monthly payment plan in November. Was suggested to pay the monthly tab for last November. Did so. The lease Issue finally gets resolved and my new lease gets processed. Today, I try to transfer, I get blocked, said I paid late during the issue (no duh, your systems jacked up). Outside of their system, Residents get shafted at every turn while management simultaneously does nothing to improve the living experience. Packages are still scattered everywhere in the mail room because they can’t fix their electronic mailbox system. Leadership needs to tighten up the ship. I’d leave if I wasn’t so close to work. The facility and the amenities are the best in town and the maintenance team is great, however you might as well expect the Dallas Cowboys to win the Super Bowl every year before you expect the front office to help you with anything. They love taking your rent money, but if you can’t make rent payment due to their crappy payment system or if you have a packaged locked up in a jammed mailbox because their mail room is so run down, don’t expect them to be of any service. If you do ask for help, you’ll typically met with some girl who will make the statement “so you’re going to hate me, but…”. Residents aren’t the priority, potential renters are.

Just wanted to leave a review before it got to far in the year! Had a great experience with Sophia back in toward end of October 2025 Sophia was awesome! She helped me resolve new lease regarding certain issues I was having with internet. Sophia was very patient, kind and responded promptly. Issue was resolved quickly! Sophia also showed me where to set up for new lease renewal. I appreciate all her help and support! She was very pleasant to work with : ) Also when signing my lease I think I waited to the last day, so there was some confusion on dates. Mikayla came in and got everything set up quickly for correct lease dates. Shout out also to Bailey for helping me when having internet issues. Baily recommended a to get an adapter to help with speed. Just want to say Bexley is a great place to live! Maintenance is also great! Always take care of issue efficiently and always professional & respectful. I am very happy here! Super convenient to shopping, restaurants ,groceries and parks. Cant beat the location.

UPDATE: I’ve come back to add to my review. Their website is an absolute nightmare. It literally never loads. Ever. And I’ve tried on my phone, laptop, and desktop computer and it just loads for like 3 minutes and then gives an error screen. Which is incredibly frustrating as I am on the wait list for multiple units. So trying to get on here everyday to check for updates and to look at and compare floor plans is simply not possible. So then I have to call the number and talk to someone to get the information I’m needing (which is always a pleasant call and very easy to get help). Which for me is very inconvenient. I wish I could depend on the website but I can’t whatsoever. Not even to show friends and family the new complex I’m going to move into. It just “loads” until you are forced to give up and exit out and try again for the 18th time. Very frustrating. I still love the property and staff though so I’m leaving the 5 stars. Just want people to be aware of the website always crashing out and not to depend on it. I went to tour this property twice in one week and was greeted by Corinne and Dee on the two separate days. They both were incredibly welcoming and eager to show me the property. Both tours, independent of each other, were very detailed and I was shown every amenity. All my questions were answered and all my concerns were taken into high consideration by both of them. After the tours Dee and Corinne worked very hard to help me find the best deal and the best apartment and they were so patient while I asked many questions and wanted to see many different layouts. Both days I was treated with respect and priority and that was a selling point for me. They went well out of their way to ensure I felt comfortable moving forward with their property. I can’t recommend them enough! And the property itself is absolutely stunning. Everything was so clean and beautiful. The amenities were incredible and there are so many of them. I cannot wait to move in to this property. I found my home at Bexley!