The Franklin at Samuels Avenue

Aaliyah was so incredibly helpful and informative. She helped us get our apartment with ease and is always eager to help or find information! Corporate should consider giving her a raise, shes too good at her job. Tyler was cool too.

Our experience here right now has been genuinely positive this year. We have been here 5 years and 2025 stand out as being a year where living here feels good. So many good changes have been put into place. The office team is friendly, approachable, and easy to work with. Jennifer, the current manager, is a delight. She’s upbeat, steady, and brings a sense of clarity and calm to the property. You can tell she understands both people and operations, which makes a big difference day to day. The assistant manager is wonderful as well. She clearly cares about the residents and the property, and it shows in how she handles things. Alyssa also deserves a special mention. She’s consistently personable, welcoming, and always seems focused on doing the next right thing. A smile, a hello, and a genuine presence go a long way, and she brings that every day. Maintenance has been solid and responsive, and the onsite courtesy officer has been excellent. Professional, respectful, and visible. One of the best we’ve experienced anywhere. Overall, the team creates a stable, positive environment, and we appreciate the way the property is being run today.