Tower 5040

As a current resident, I am not unhappy with tower 5040 however, I think for the price that I’m paying, there could be a lot of things that are improved. A couple frustrations I have are the amenities such as the pool never being open the elevators, constantly being broken, and the fire alarm in the apartment itself is very sensitive and constantly goes off. We’ve had a few issues this year with the fire alarm in the entire building, going off at midnight and staying on for three hours without the fire fighters being able to turn it off, this also caused the water to go off for almost a whole day, and although the leasing office and management team kept us updated, they only kept us updated about the water situation and not about the fire alarm that was causing comp. Complete chaos. There was also an incident where a homeless man somehow got into the building and was publicly nude in our amenity area, which I would think for the extra price we’re paying for the security we wouldn’t have these problems. I noticed that a lot of the times the building itself is not very secure which I think is outrageous because we pay such a large amount and I think the absolute least I would expect is having a secure facility. On the plus side the maintenance team always works very hard and although they’re only a couple staff members, I think that overall the building itself is quite clean when they’re on duty however, I do notice that they take off during the weekends and since we are in a building full of teenagers and young adults it does get very, very messy and dirty when the maintenance staff is not here and it is only I believe one or two people working so it seems very unfair of them. I have not run into many problems when it comes to billing or any of that in the leasing office at least one of the staff members Maddie is very helpful and very knowledgeable. I felt as if some of the other leasing office. Staff members were more inexperienced and were unable to answer my questions about leasing so I just went to Maddie herself and she was able to clear everything up for me. Edit: Elevators have not been working for over 2 weeks now it is impossible to get up and down with a bunch of heavy things. I know a lot of of the residents have complained, and I think the only way that this establishment can get away with having no working elevator is because they feel they can take advantage of teenagers and young adults. definitely would not recommend living here and it gets worse and worse throughout the lease once they have already secured new tenants. Overall experience was okay then turned to absolutely horrible and disappointing.

Helen Calhoun is great to work with as well as the staff at Tower 5040. Very responsive - highly recommend!!