We lived here for one year. We had a good experience overall, from touring, papers, signing, maintenance and dealings with management and staff. Why I docked a star: in our final bill, we were charged as expected in our final fees form except one TBD amount. My complaint is that they charged us nearly $800 for carpet replacement for two bedrooms and a closet even though the only issue was stains and no damage. From what I remember, carpet replacement is a maintenance issue and not something that can be charged out of a tenant deposit, but I’m too poor to do any challenge against it. The paint fee (which was expected except the amount) was $375 for two 2x2 patches where we had accidentally tore the paint. It seems excessive. Overall, it was a good experience. Just think the fees for move out were excessive and feel like a cash grab than a necessity.

Location and apartment are nice, but management is the worst we’ve ever seen. It took them 8 months after we moved in to fix all the many issues that existed before us (broken window, mold, leak in dishwasher and garbage disposal, leak in the ceiling, many stains in cabinets). If you renew they will add additional months to your lease just because they don’t like the idea of you moving out that month, so read the contract carefully, and don’t assume they’re keeping things the same. If you want to move out early the price to break the lease increases with the fewer months you have remaining in said lease (the price for us to break the lease 6 months early was about $5000, when we checked again with 4 months remaining the price increased to $6,500. And the only explaination we got for that was because we “get more concessions” ). When you’re moving out they advise you to not worry about cleaning too thoroughly because they have to hire professional cleaners anywhere, but then charge you exorbitant prices for things that you could’ve fixed if you had cleaned yourself. Management jerks you around, doesn’t explain anything well, takes forever to have maintenance fix anything. There are way better places to live. Save yourself the headaches.

Maintenance here is unbeatable. Whenever I submit a request, things are done unbelievably fast (lots of times same day). Tyler helped me out today and was super quick! Love the crew here.

Maintenance is absolutely phenomenal here. They are kind, courteous, friendly, and skilled at what they do. They have the tools to get the job done and are responsive based entirely on the priority. The maintenance guy who has helped me the last few times deserves recognition for his stellar work.

Great management, not so great owners. The front office staff was consistently pretty good about resolving concerns, but they often have their hands tied by policies/decisions made higher up. They were very accomodating when we had to store some belongings on our patio while our garage was unusable. Overall the units are in a pretty good location, and depending on the building you're in you have a nice view of Lehi/the lake off in the distance. The size is also pretty good, but the price is a bit high(though that is true for everywhere right now). Proximity to Harmons is great too. Back in May we received a short notice heads-up that we (along with many others) would be unable to use our garage for 3 weeks as a company came in to address foundation issues for the building. 3 months later in August as we are moving out, the garages are still unusable. The owners offered a $200 credit for each month we were unable to use the garage, but that amount is pretty paltry considering the attached garage is a huge selling point for those particular units, and considering how long they were (and still are) unusable. The noise was incredibly disruptive as they used machinery to tear out the concrete in the garages as well. I think the ownership could have and should have handled that situation better. On the topic of moving out, there were some pretty big discrepancies on the move-out charges between the lease agreement and the move-out sheets that were handed out. I understand we're in a period of inflation, but 100%+ increases on certain services just seems like willful deception. We were pretty thorough in cleaning our unit and carpets (see photos), so I will revisit this review after everything has been finalized to adjust it according to our full move-out experience. The move out experience ended up being alright. If you do a thorough job of cleaning, you are not charged those cleaning fees.