Like others have pointed out, I'm confused as to where all of the positive reviews from a year ago came from when we weren't even able to move in until late September. I wouldn't recommend this place to my worst enemy. The problems began before we even moved in-- me and all of my roommates were trying to get updated on the status of the building through texts, emails and voicemails, and were ghosted for a straight month. It wasn't until two days before the scheduled move-in date that we were told it would be delayed by a week. Then it was two weeks, then three, and finally we were given a day's notice that it was open to move in. Ever since moving in, the building has been plagued with problems. The elevator breaks at least once a week, and the parking garage (which costs almost $250/month) breaks even more often than that. I've had to pay for my own rideshares when it's broken for hours at a time and they refused to compensate or take any responsibility. fire alarms are always going off for no reason, my friends' apartments have FLOODED numerous times, and the after-hours emergency maintenance isn't even guaranteed to pick up. Speaking of maintenance, they're cool people, but it's clear that they don't know what they're doing. When our fire alarms were going off all day, all they did was replace the batteries on one of them, which unsurprisingly didn't fix the problem. It took several more hours of the alarms going off to finally convince him to come back and fix it. The apartments are supposed to be fully furnished, but when I moved in my desk was so wobbly that I couldn't use it for anything. When I put in a maintenance request, all they did was duct tape it to the floor. I ended up having to dismantle and rebuild it myself because they refused to help further. The security is also terrible. Some new guy is constantly staring at everyone who walks in and aggressively asking "DO YOU LIVE HERE?!" making you feel unwelcome in the building that you already pay way too much to survive in. One of the main attractions of this place is the amenities, but even those are constantly broken. To use another example besides the parking garage, they installed a coffee machine in the clubroom, which sounds nice, but half the time the machine is broken and the other half the lock on the door is broken so you can't even get in. I'm confused as to how the key fobs are already malfunctioning, seeing how they just installed them for the building 6 months into the lease. Besides all of the above, the rooms are much smaller than advertised, and everything just sucks in general. I could go on but this is already way longer than it should be. I really wish I could rate this building less than 1 star. I hope anyone looking for a new place to live next year will consider moving somewhere else, because living here will just about ruin your Westwood experience.
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