532 N Seven Peaks Blvd Provo Utah

While visiting a friend who lives at Belmont last night, my car was towed! I was parked in a designated VISITOR spot for several hours and when I walked out to the parking lot to leave, my car was gone. I was told the “policy” is visitors can only park there for 30 minutes and I had to pay over $300 (!!!) to get my car back! This parking policy is nothing short of unheard of and totally ridiculous for visitors. You may love living here but don’t invite your friends over!

I would not live here. The cleaning check happens every other month and they are extensive. They will charge you through the roof if you don’t do them. There are a lot of spikes on my floor from an over worn carpet and I have cut my foot on it a few times and they won’t replace it. The office hours are not true. Countless times I have tried to contact them in person and over the phone and they are not there most of the time during the hours they have posted. There is a gym but it’s out dated and old. 1/2 of the machines don’t work. I have almost injured my self with a weight machine and a treadmill because I didn’t know that it was broken. I went over to them and told them about it and they did nothing. Not even a sign to let others know it’s broken. Ya there is a pool but you have to pay extra for it. The key that I payed for to use the pool sometimes doesn’t even work. I have to ask other tenants to let me in and have a show hold the door open and then the next day the key would work. So confused. Utilities aren’t included with the monthly rent. Ya there is a washer and dryer but they are also old they don’t clean my clothes I have been taking them elsewhere to clean for months. When I moved into this apartment it wasn’t even clean. The dishwasher was broken and it took them 6months to get someone here to fix it. There were Pokémon cards and plastic salon nails on the floor of my room when I moved in. Holes and nails up and down the walls. Normally this wouldn’t bug me but I am surprised because they are so strict about there cleaning checks. They charged me 20 bucks because there was dust on a door. But to be far they do give you a guaranteed parking spot for an extra 100-200 dollars. Outrageous…