Leah Tangedal
Dec 12, 2016When we first arrived, we had just traveled 12 hrs, expecting to come to a clean apartment; however, upon arrival, one of the mattresses has a HUGE urine stain on it, the carpet was filthy, everything was so covered in dust that my allergies were acting up so badly, there was mold in all of the caulking of the shower, the window blinds were broken in the bedroom, there was a tear in the window screen, the toilet seat had a horrific stain on it and was so old that the bolts were rusted onto the bowl and maintenance was even upset that they had left that on for so long, the outlets are in difficult to reach areas, the outlet behind the couch was totally burned up and charred, the outlet by the bathroom mirror didn't work, the walls were paper thin and you can hear every step they take upstairs and outside of the bedrooms, etc. Maintenance came to fix problems quickly, but the manager was very disorganized and was NEVER there and the poor assistant can't really do much. Utilities were also very expensive. I had never paid so much for utilities in any of the 5 apartments that I have lived in here in Provo. Sorry, but I very much disliked living in this complex. The beautiful townhouses that are across the street pay the same as us and they are a million times better than these. Oh! Also, we were made to believe that this was BYU approved housing, but to our surprise, it was not! So we had to sign a weird waiver and get it approved. Also, on their site online, the prices say that they are different than what they are actually charging.
