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Our move was unexpected and Casey made it a simple and efficient process. He was very professional and even after move in, Casey remains in good contact with us.
Some minor fixes were needed less than a month after move in, but these were taken care of promptly by Blake and his team.
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I am expressing my gratitude for having such a helpful and nice staff here at The Overlook. But I would like to give a special shout out to Dale. If he's not keeping this property looking amazingly clean, he's taking care of maintenance issues as well. He's a real asset to this place and his efforts do not go unnoticed.
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Georgia Hendrick
Feb 27, 2026
I live at The Overlook, and have lived in many different properties, but this is by far the most emaculate I have ever lived at. Dale does an amazing job at keeping this place looking luxurious. When Dale also does any maintenance, he explains the issue and procedure to fix it, as well as does it immediately. The entire staff is so nice and helpful. This place has everything any resident could ask for.
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Jillian raney
Feb 19, 2026
The views at The Overlook are beautiful, and that was definitely the highlight of living there. However, many amenities were broken or under renovation for much of our lease, which was disappointing.
We were also surprised by unexpected move-out charges. What was communicated as a $140 cleaning fee turned into an $800 bill, and the breakdown of those charges was not clearly presented beforehand.
While the location and views are great, management and transparency need improvement. We encourage future residents to carefully review their lease and move-out policies.
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Emily Brashear
Nov 21, 2025
I’ve had an amazing experience thanks to the team here! Rocky, the property manager, is truly outstanding—professional, responsive, and always willing to go the extra mile to make sure everything runs smoothly. Casey in the leasing office is incredibly friendly, knowledgeable, and helpful, making the entire process easy and stress-free. Blake from maintenance is fantastic as well—quick to respond, thorough in his work, and always respectful and kind. It’s so reassuring to live in a community with such a reliable and caring team. Highly recommend!