Cue Galatyn Station

I have been living here for about 6 months and I love it here! The front desk staff are always very helpful and friendly. Jacob is my go to - always quick to respond and gets things done! Recently had to put in a maintenance order- the job was done quick and both Steve and Edwin were great and super friendly. I recommend this place to anyone looking for an apartment in Richardson.

The only reason why I am giving this apartment complex a 2 star is because of the perfect location! Otherwise this will definitely be a 1. Here are some reasons why: - We lived here for 14 months and our reason to sign was the location and Jackie who used to work here. After she left, they have had a change of management and the new folks are not the most helpful or responsive. There are times when I was charged extra for Apartment insurance even though I gave them proof of having a 3rd party but they still didn't reimburse me. - But the worse thing is the majority of folks who live here. They leave their trash in the garage, pool area, and the ones who have dogs don't even bother to pick up their poop. They are loud and I have seen cops come by so many times... My worst experience when a lady hosted a party, and hired security guards to reserve the WHOLE FIRST FLOOR (not allowed). These security guards forcefully kicked me and some other tenants out of the gym that day. I called the courtesy officer and no help... - I was willing to brush all this off until I moved out and they took almost all of my security deposit (got $20 back). They charged us for cleaning and paint for the smallest little thing like dust on the floor and the window panel. We spent hours cleaning and painting. Do they expect their tenants to leave the space sparkling clean when they move out??? Honestly, I am still being nice giving this place a 2 star!! I WOULD NOT recommend this spot. Just pay the extra $50-$60 next door or down the road at a different apartment complex.