Uplace Apartments

worst place to live. signed a lease and renewal last year, then management got replaced by a new chinese company (Uplace) and has gone downhill since. They are not good about responding to emails, or having clear communications with entry to apartments. The place is often dirty. The apartment also rents out units as AirBnB, so you will have random people who don’t live here often in the lobby. They advertise a night guard, who is only here on rare occasions- previous management had a consistent guard nightly. There is horrible construction next to the building that causes apartment-shaking levels of disruption- it starts at 7am promptly and lasts all day, and is extremely loud. Mailroom is also insecure and only has wall-plug in cameras that can easily be unplugged after people experienced stolen packages. TLDR- avoid at all costs. management does not care about you, or the apartment. too expensive for mediocre managing and construction nearby. i wish i had not renewed- i would not if I had known management would be changing for the worse.

I moved out over two months ago and still haven’t received my security deposit (entire first month's rent) or a timely itemized statement, despite multiple emails and phone calls. Washington law requires deposits to be returned within 30 days (RCW 59.18.280). As a previous reviewer noted, management is evasive and has not confirmed a timeline for mailing the refund. UPDATE: Over three months since I moved out, I received an email that a notice was posted to my renter portal showing cleaning and utility fees deducted from my deposit. Under RCW 59.18.280, if a landlord does not refund the deposit or provide a timely itemized statement within 30 days, they forfeit the right to retain any portion of it. The notice also contains a number of errors, including a deposit amount that does not match the deposit amount stated in my lease. Management has not confirmed how or when this incorrect refund will be mailed. This has been an exceptionally frustrating experience, and I have never encountered this level of mismanagement in any rental situation before.