The Capitol

I had a very frustrating experience here. I was never notified that my room was being moved, which caused unnecessary confusion and stress. On top of that, multiple items were left behind, and I made sure to inform the office about it. I was initially told that maintenance would come pick everything up, but after waiting a few days with no action, I had to call again. When I followed up, both management and maintenance told me that I should just throw the items away myself. That is absolutely not my responsibility, and it’s very unprofessional to expect tenants to handle situations like this. There was a clear lack of communication and accountability throughout the entire process. Overall, this experience has been unacceptable. The miscommunication and poor handling of a simple issue reflect badly on management. I would not recommend moving here to anyone.

I’ve only been living at Capitol Apartments for around 5 months and the experience has already been awful. For months I went back and forth with office staff trying to get a key THEY NEVER PROVIDED when I moved in back in January. After going to the office 4 separate times and receiving 3 incorrect keys, the Community Manager finally told me the request “never made it to her table.” Staff was consistently rude and dismissive throughout the process and management seemed completely disconnected from what employees were doing. Then our apartment was broken into while me and my brother were asleep and multiple bikes/scooters were stolen directly from inside. What’s honestly unbelievable is that me and my brother ended up recovering much of the stolen property ourselves around the complex and nearby woods, including bikes, scooters, electronics, AirPods, chargers hidden separately, and even a Canon camera worth over $1,000. Some of the other scooters/electronics we found were easily worth $400–600+ and didn’t even belong to us, which makes it seem likely multiple apartments were hit. Despite the severity of the situation, management acted largely uninterested and dismissive. A community service officer responding to another nearby break-in had to be flagged down by my brother after he found stolen property outside, and even then we largely had to search the area ourselves. For a student apartment complex, the lack of urgency, communication, professionalism, and concern regarding occupied break-ins was extremely disappointing. If you’re considering living here, I’d seriously look elsewhere unless it's just for the cheap rent.