Yugo Austin Corner

I am now glad my daughter did not proceed with application - I have been trying to get refunded since Nov 2025 - no one ever answers the phone. Email communication is poor. As of August 26, 2026, sending everything we were told to send still no refund. Now having to go through bank to dispute. They never answer the phone during business hours.

I’m extremely disappointed with how my daughter was treated. She was told to wait because “the application system was down,” and she trusted that information. She waited exactly as instructed, only to find out later that the rate she was promised was given to someone else while she was still waiting for them to fix their own system issue. That is completely unprofessional and shows a serious lack of communication, organization, and basic respect for people’s time. What makes this experience even worse is that they never took responsibility. Instead of being honest from the beginning or giving her a fair chance once the system was back up, they moved forward with someone else and acted like nothing happened. I followed every direction they gave her, and still ended up being the one who lost out because of their mistakenot hers. If a place can’t manage applications, communicate clearly, or stand by what they promise, how can anyone trust them with something as important as housing? Situations like this make people feel misled and dismissed, and it reflects very poorly on the professionalism of the staff and the management. I would strongly caution anyone considering this property to pay close attention to how they handle your information and their own processes. A business that cannot maintain transparency or consistency during the application stage is very likely to cause even bigger problems later on.