Mill Point Apartments

I wouldn't ever recommend living here after my wife and I moved out. The response time for maintenance request is absolutely absurd, it took them 2+ months and 3 maintenance requests to get our broken dishwasher replaced and the dumb thing didn't fit correctly and they had to cut into the cabinet to get it to fit. I told them about 4 wasp nests on the south side of Building A and they are still sitting there even after they said they would add it to pest control. After my wife and I moved out they said they would contact us about charges but still havent after a week of being out and they took our entire deposit and cited 3 pieces of damage and never specified what the damage was. What was really suspicious was the total of all the crap they charged was exactly how much our deposit was. If they don't provide any info on this I will probably be taking legal action for all of this and report it to the better business bureau. DONT THINK ABOUT LIVING HERE!!!!

I had an excellent experience with Alisson at Mills Point Apartments. I recently realized after placing an order that I had accidentally shipped a package to Mills Point, where a relative lived almost three years ago. By the time I noticed the mistake, the order was already confirmed and I was pretty stressed. Alisson handled the situation flawlessly. She immediately acknowledged my concern and followed up with a quick and simple solution that completely put me at ease. Her professionalism, empathy, and efficiency were truly a 10 out of 10. As someone who works in a management role in the same industry myself, I can confidently say that Mills Point Apartments has an outstanding team member in Alisson. That level of service does not happen by accident, and it is no surprise considering the property’s leadership, especially with the manager having earned the Topaz Award for Manager of the Year. If I could give more than five stars, I absolutely would. Highly recommend.