So I just want to start by saying if you are a UTA student and looking for housing DO NOT STAY HERE !!! management- is terrible it sucks they don’t care about nothing you have to say ..they’re not professional and they won’t come out & speak to the residents if they have concerns. they will sit in their offices and say they not there but they be sitting right there and if you have a complaint they will tell students that work in the desk to handle the situation when they don’t know what to do themselves…so my advice you might have to take your complaints to someone that’s higher up then the management that’s in the office … Bugs-They have roaches and bugs I’ve sprayed and everything in my apartment plenty of times and they still will come no matter how good you clean up. Rent- they put extra fees on your account for no reason and if you have roommates one person do something they put fees on everybody account even if you didn’t do it. Also we all students we all have to pay rent sometimes we have to push payments back because financial problems I’ve talked to Ashley Hughes the lady that works with the payments and accounts she set me up with a payment plan the front office will still send you to court for having a payment plan installment set through them. Even if you try to pay it they still won’t take your money when I tried to pay they didn’t take my money and sent me to court anyway this goes back to management I’ve went down to talk to management about the problem she didn’t care. (Went to court no reason I sat in court and told the judge I had the payment) and Elizabeth that works as management didn’t take my payment. Pool- the pool was cool only thing was around winter time don’t expect to get in the hot tub because it will work one minute and then go out and they don’t care to fix it again. Maintenance- I never really had a problem with them they do they jobs well every time you put in a service request they come out and do their jobs Gym-the gym is alright the only thing is the equipment don’t get cleaned. trash- apartments is very nasty when it comes to trash they leave trash all throughout hallways trash is supposed to go in the trash chute that in the garage. on the third and second floor you walk out to garage it’s big trash bags that’s not tied and they throw trash in the walkway and expect someone to clean up after them. Parking-when it comes to parking if you have a reserved parking that you pay for and someone parks in your space they won’t care. Your car will get towed FYI !! So just be prepared to get your car it the pound. To add, my friend gotten into a wreck in the garage because students drive in the parking garage really fast around the corners and they will keep going .. I’ve seen multiple wrecks even if your car is parked you won’t know who did it. Garage-the gate never works sat out there for hours trying to figure out how I’m gone get inside from both sides… parking tags never works …there’s been multiple complaints about the parking tags people has gotten there cars towed with tags in them too they still won’t care . Pets- if you have a pet and it’s a ESA animal they don’t care they look over your paperwork (I put my dogs paperwork on the portal) and they put a fine on all you and your roommates accounts (even if they don’t have no pets) so just be prepared to hear something from your roommates.. I had a roommate that had a dog her dog poops everywhere ive tried to tell the front office to move me Becasue i feel uncomfortable and they didn’t care . RESIDENTS DON’T CLEAN THE DOG PARK PROPERLY LIKE THEY SUPPOSED TO. IT BE POOP THERE FOR WEEKS WITHOUT CLEANING IT UP!! I HAD SOMETHING DELIVERED TO THE DOOR OF MY APARTMENT AND WHEN I WENT OUT TO GET IT SOMEONE TOOK IT FROM MY DOOR !! THEY STILL WONT CARE I LOST A package in cuss they lockers was full and the office was closed. Security is terrible FYI I would say look in the area for a better stay and not roach infested apartments somewhere where you’ll get your money’s worth and will be comfortable..very uncomfortable here .
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