Extremely disappointing experience with 101 Center. The staff are not at all helpful and seem confused about their own process, experimenting in ways that appear designed to collect more money. They even intentionally avoided my calls and the staff openly admitted it, being not at all regretful about it! Lucas tried to assist, but Clayton's (including the now New manager: Mackenzie who put a month later date for my move out on papers just to add additional charges on my account) mismanagement makes it impossible for anyone to get proper service. I left frustrated and feel this place is unprofessional from top to bottom unless you don't need any services that require interacting with the management. Any defensive reply will not change the reality of my experience. A strong advice would be to avoid this place.

I had an accident in the parking lot upon moving in and the maintenance employees were excellent. They helped my mom and I after the police and fire department left to get my rental truck out of the garage. Then they also helped me move my stuff into my apartment. The maintenance employees are amazing and I appreciate all their hard work.

Worst management experience. Every month there are unexplained charges added to my account, including late fees that I am not responsible for. I’ve had to visit the office 5–6 times a month just to get basic clarification and corrections. Calls and emails rarely receive proper responses, and issues are not addressed after repeated follow-ups. Residents should not have to constantly chase management to fix billing errors or pay incorrect balances. They wont even fix the error . Extremely frustrating and unprofessional experience. I highly not recommend this for anyone who is looking to take the lease .Better Avoid this place .

I'm a working professional and do IT work for a nearby school so I value good communication and getting things done in a timely manner. I hear the concerns of the other reviewers and I can't speak for everyone's experience. I can only speak for my own experience. The strengths of this place is the location and the manager and employees I have worked with. I have had an excellent experience working with the leasing agent Hayden. He has been responsive and answered all of our initial questions. And He even stayed late several hours after work hours ended to help us finish our lease! The manager Clayton has also been a blessing to work with. When we had some initial issues on our move in day, Clayton quickly addressed our concerns. He made a phone call and it was addressed! And within five minutes we had someone fixing up our room. He has been a great help and we have enjoyed working with him! I also wanted to give a shout out to the maintenance team. Pretty quickly we noticed some lights that were not working and a door that was sticking and other miscellaneous fixes. But within 1-2 days, each of my tickets have been addressed promptly. It does sound like long repair response times have been a problem in the past, but in my experience all of my maintenance issues have been handled very quickly! It sounds like the new maintenance team is doing their best to respond quickly. Thank you to everyone for making this place feel like a new home and for responding to my emails and tickets.

Living at 101 Center Apartments has been such a great experience. The location is perfect, with everything I need close by. The staff Janaciya is always friendly and quick to help whenever I have questions. The amenities are well-kept and make everyday living so convenient. Overall, I couldn’t be happier here and I definitely give it 5 stars!