Extremely disappointing experience with 101 Center. The staff are not at all helpful and seem confused about their own process, experimenting in ways that appear designed to collect more money. They even intentionally avoided my calls and the staff openly admitted it, being not at all regretful about it! Lucas tried to assist, but Clayton's (including the now New manager: Mackenzie who put a month later date for my move out on papers just to add additional charges on my account) mismanagement makes it impossible for anyone to get proper service. I left frustrated and feel this place is unprofessional from top to bottom unless you don't need any services that require interacting with the management. Any defensive reply will not change the reality of my experience. A strong advice would be to avoid this place.
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