The good: quiet neighbors (except for the ones setting off the smoke alarms) clean pool in the summer, apartment is new, and the area is safe. The bad: Similar to other reviews, move out process is horrible. We did a walk through- other than carpet cleaning, nothing was notable. Somehow got charged for the maximum cleaning fee. Might I add that there is nothing in the lease that states a professional cleaner is needed. According to Section 6-321, a landlord cannot withhold the security deposit for wear and tear (which includes cleaning), so this is highly unethical. So if you expect to get your deposit back, don’t live here. If you already live here, don’t bother cleaning as it won’t change a thing. I only stayed here for 6 months, so definitely wouldn’t have lived here if I knew they were going to pocket the security deposit. We were additionally charged more than 21 days after move out for blinds that were broken before we got there (also not legal). The apartment also signed me up for renter’s insurance, despite me submitting proof of a different policy. I was never given written notice that I was signed up for the policy, nor was I given login information. The prior front desk lady was terrible and kept saying she’d fix it. Never did. I had to call so many times and wasted so much time to resolve the issue.
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