Parc Mosaic Apartment Homes

Melissa, David, and JP are top notch personnel to have on-site. The pool, gym, and amenities are always well maintained. Whenever I've had an issue they're always on top of things quickly. 5* for the staff on hand here. Some notes for posterity: 1) LuxerOne is great in mitigating the risk of package theft common in Boulder, though often fedex express doesn't know how to deliver to those lockers which is frustrating so I have to pick up any refrigerated orders from the local fedex shop. 2) The newly installed garage doors are great when they work, unsure if it's user error with other tenants but they seem to be in a "fail open" configuration ~10% of the time. 3) the only other persistent complaints I've had are due to the conduct of other residents which is entirely out of their control. (E.g. someone broke a bottle of wine in the elevator and didn't clean up after themselves, leaving the cleaning crew stuck with the job of cleaning it up.) Also my neighbor 2 doors down commonly verbally abuses and gets in screaming matches with her husband which I can hear through another persons entire unit, she's apparently a longtime resident so there's no hope of resolving that other than through noise cancelling headphones. (Suspect it's a recurring issue given it's happened over 5x since I've moved in July and I personally witnessed one of her daughter sobbing while leaving the house on thanksgiving). she's also a bit of a grinch with the way people decorate for the holidays if it's not aligned with what her definition of "taste" is. So I personally didn't decorate for Christmas even though it's something I've loved doing in the past since I didn't want to create issues with this curmudgeon of a Medicare recipient. As someone paying over 5k/mo in rent to live here, I'd truly appreciate surveillance cameras or lights along Eisenhower Dr. though the private equity company that owns Parc Mosaic seemingly thinks 10k for cameras is too much, so I've gone about installing my own given that we've had some petty theft off of our porch for Halloween decorations and a homeless person camp out on our porch one night as well.

The community manager JP is fantastic! We were really stressed from having to move from out of state, but JP took every effort to make it easy for us. He shared super helpful videos of our apartment and common spaces, and also personally moved all our furniture packages into our apartment to make it easy for us to get settled on day 1. Also, he graciously stayed past work time on a Saturday to walk us around the space when we arrived after a much delayed flight. We feel so lucky to have had JP work with us. Separately, the apartment is beautiful and the common spaces are clean and well maintained.