Depot Square Apartments

Warning renters! Please read this review carefully as I’m going to explain how unethical this company is and I promise I’ll be fully transparent. We are a new resident here in depot square “Pearl Pkwy Boulder CO” We always pay our rent on time and respect rules as given. All neighbors love us because we give each individual the most upmost respect. When we signed a lease here I was offered a parking space and I did not feel like I wanted to opt in because I did not know how long I needed it. Fast forward 2 months later I got contacted by “Metropolis” 3rd party company who allegedly run the parking garage and encouraged me to sign up. After a few back and forth text messages I was directed to the management as I was told that I have to go thru the leasing office however Metropolis actually monitor the garage and granted me access. I signed a document and I was set to go after speaking with the management. I sold my car due to engine issue and I reached out to the management to end my subscription. I was immediately got refused and told that I signed a contract for parking until the end of my lease :) Where in the world you would sign a contract for parking? Nowhere except this creepy building! So they have been charging me $75 a month for the past 2 months for sth I’m not using and no matter how many time I reached out to the management all I heard back from them is “ there is nothing they can do about it” Basically, They screw their costumers left and right no matter what their status as a resident. Please take your business elsewhere and thank me later! I’m here to let the management know I will get every penny that you took from me and I’m gonna nuke your reputation like no other as I prepared a war for this company. You hit a solid rock this time around and good luck!

When i went to see Sally i was truly lost as far as the whole process and she took her time to show me what I needed to do and helped me get coordinated with my team to help make everything as smoothly as possible she really is a good person and really does care about her residents and if she's hard to reach sometimes it's because she's busy helping someone like me so just be patient and I promise it'll be worth the wait at least I know she'll do her best