I can understand why the ratings are so low.:They are rude.

First after the three different times we went in there to redo the paperwork. Christmas to tell us that we're on the wait list. Then after ducking and dodging our calls I'm not getting back to us we get a letter in the mail saying that we weren't approved after I already got the email from them with all of our credit history and our criminal history and our rental history that came back clean good job bar triangle.