I recommend this place as a decent place to live. The price is good, the apartment is perfect and maintenance has always come right away the same as pest control. Front desk attendance is polite and efficient. I plan living here for many years. Also, I love the location.
The females who work in the office are lazy and rude, they will treat you like dirt if you complain about valid issues. For me, they moved me into a unit that was INFESTED with roaches. I’m talking 15-25 visible live roaches spotted the exact day I moved in. I reported immediately and they ignored me until I called a second time. Two months later I complained again because there was NO improvement. I was present when pest control came this time and they told me that they NEVER sprayed my apartment last month when I first reported it. My unit was not on the list provided to them. I was told several different things over the phone so I went in person to straighten things out. All the property manager did was deny any mistake on their part and BLAME ME while raising her voice and yelling at me like a ghetto teenager (literally sassy hand motions and everything). I have never interacted with an adult who has behaved so poorly in a professional setting before. Especially after moving me into an infestation AND failing to ensure it was treated the first time I reported it. That’s on THEM. DO YOUR JOB. My neighbors use our shared porch as a dumping ground for trash and their bike was literally blocking the path to my door (even though this is forbidden in the lease). I had to cram my couches in over the porch railing bc of this and could not carry laundry or groceries through my front door. I had to email 3x, call 2x, and show up in person before they did anything about yet when these SAME neighbors falsely reported me for not cleaning up after my dog they threatened to fine me $100 and evict my pet (the lease specifically states it’s only $25). Clearly, the complex management doesn’t want to do their job (not sure why because its a really easy job), they discriminate, and they don’t care about making DTI money because the icing on the cake is that they are refusing to renew my lease, LOL. Bottom line is; don’t live here if you have any standards or expect the employees to behave like respectable & productive members of society. There are plenty of cheap places to live that have good customer service and treat you with kindness.