Sundance and Sausalito

Both my A/C and fridge had stopped working 2 days ago. As soon as I put in the work order last night, Mr. Victor was on it the very next day. I got to come home to a cool apartment and a working fridge! ?

Advice to current or future residents: 1. Document absolutely everything via email. Do not trust their verbal word on anything. 2. Stay away if you value professional management and consistent utilities. 3. Proceed with caution. I recently moved out of Sundance and feel compelled to warn future residents. My experience here was marked by poor management and constant maintenance issues. First, the water was frequently shut off due to leaks and plumbing issues, which made day-to-day living very inconvenient. Second, the management structure is a headache. Even though you live at Sundance, the staff on-site (who are extremely rude) only handle leasing. For any actual resident issues, they force you to communicate with their sister property, Sausalito. It is an unnecessary runaround. Finally, upon moving out, they refused to return my laundry card money due to "miscommunication" on their end. It wasn't a large amount of money, but it shows their greedy and unprofessional nature.