if i could i would give this place a ZERO. i’ve been dealing with rats since i moved in March of 2025 am this has been the worse experience ive ever had. this is my second review from a different account bc i am so fed up with this place. management and maintenance suck here. expect weeks with no water, expect a long wait on maintenance, and expect no one answering the phone at the office. they haven’t address my rat infestation and i’ve already contacted the city. all they do is send pest control to set up traps that I HAVE to clean up after. The massey company suck they don’t even inspect anything they just set up traps for me to deal with. i’ve killed at least 10 rats since i moved in. Michelle is the worst property owner in denton and the front end lady Bella is so disrespectful when i call about the rat problem. there was recently an incident where i found 2 fully grown rats trapped inside my oven producing an awful smell, i contacted Bella and was told someone was going to go later that day, no one did. i called the next day was told she doesn’t know when someone would be there like common now i can get sick and i have a 2 year old who cant even leave his room without having to deal with the smell of a dead rodent. it’s ridiculous on how i literally have to beg these people to do anything. 0 stars. don’t move in here and i’m pretty sure they use bots to give them great reviews.
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