The Pullman Luxury Apartments

I lived here for 2 whole years and the ENTIRE TIME an elevator was down, the dryer NEVER got more than a once over and took 2 HOURS to dry even a regular load of laundry, the ice machine broke everytime you tried to get crushed ice and never got more than a glance IT TOOK 3 TICKETS to get the building to care about water coming up out of our bar sink, and it took 6 MONTHS before the garage door was fixed so it could close and everyone who had stuff stolen in that time was told it was our faults. The new residents have no idea how to take care of common spaces CONSTANTLY leaving trash and food around AND IN the pool, never cleaning the grills after use and always dropping weights all day everyday around the clock. When we were moving out we were told we couldn't reserve the freight elevator because it would inconvenience others WHILE ALSO having had to deal with days when people moving IN could reserve it making the total of elevators be 1-0 considering one day it just so happened the other 2 were broken and someone had reserved the freight. Also the only competent people there are Dexter, Chris and the whole night time security staff and whole cleaning crew. TWICE someone had walked randomly into my apartment and one of them was given a key and let up with out a glance to see if they were on my guest list (they weren't) nor a call to double check and after I complained to the office about this, the person responsible got a sour attitude towards me and everyone we live with. The management staff just gossip with eachother all day and pass off your issues like a disease until you give up or forget about it. DO NOT LIVE HERE.

Unfortunately, our experience here has been far from great. It's a high price to live here (one of the highest in downtown Denver) and it's simply not worth it. We've lived here for 10 months and have experienced so many issues: consistent broken elevators, the parking garage gate was broken for over 1 month leaving expensive cars exposed, the hot tub has been broken for probably 30-40% of the time we've lived here, the gym Peloton bikes have never worked with any consistency. Our unit has amazing views (which we pay dearly for) but our windows are filthy. Apparently, they only clean them once per year which seems unacceptable considering the high rent paid for these amazing views. Dog owners, like us, have the option of a small potty pad right outside the building that is very rarely cleaned and, when asked by The Pullman concierge, indicated that that is not their responsibility. This seems strange to me since the potty pad was pointed out to us as a feature for our dog when we toured the building. Lastly, residents take advantage of the visitor parking thus, when friends/family visit, they have to pay the meters. Management doesn't enforce towing the residents who would rather take advantage of the system and park in the visitor parking for days on end rather than pay for a spot like the rest of us. A couple of positive points I can mention is that maintenance requests are handled promptly which is wonderful. As well, several of the concierge staff are friendly and accommodating. Bottom line: I wouldn't recommend moving into The Pullman to any of my friends or family. There are so many choices downtown right now, especially with most buildings offering healthy concessions.