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Francois Gibson
Feb 09, 2026
I've really enjoyed living at The Dorsey. The management team, specifically Heather and Autumn, go above and beyond to make this feel like a community. The resident events coordinated by Rafael are always a hit and a great way to meet neighbors. The atmosphere here is upbeat, and the area is perfect for anyone wanting to be in the heart of the action
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10/10 highly recommend The Dorsey. This was the first property I lived in after moving to Denver, and it made the transition to a new city incredibly easy. Moving can be intimidating but the front desk staff, especially Chisa and Autumn, were so welcoming from day one. They always took the time to say hello and have a quick chat, which truly meant a lot. The community events were a fantastic way to meet people and feel connected (huge shoutout to Raf for putting together such great events!). The few maintenance requests I had were always handled quickly, the units are modern and well-kept, and the property has a premium feel without an unreasonable price tag. Definitely worth checking out!
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Went in to tour and the leasing team here is very professional. Toured with Cheesa and she was great! The place smells like fall and the events the team throws look awesome. Rafael the coordinator mentioned they have lots of them throughout the month.
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If I could give zero stars, I would. We’ve had unresolved AC issues for two summer seasons in a row, with the temperature in our apartment sitting at 83 degrees for over a month this summer. The “repairs” are just temporary bandages that never fix the root problem. Management has been completely unresponsive and fails to communicate any updates or solutions.
On top of the AC nightmare, our car was broken into while parked on the property, and there are constant issues with the garage doors not working properly, which makes security feel like an afterthought. For the price we pay, the lack of professionalism, communication, and basic maintenance is unacceptable. I strongly recommend looking elsewhere before considering living here.
Edit: The AC units in place, as mentioned in our continuous emails that remain ignored, are not doing anything to cool the apartment and our bedrooms are still above 80 degrees. Your time would be better spent addressing this directly than continuing the public facing facade you’re so desperately pushing by answering google reviews.
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Needless to say, I didn’t have the most pleasant move-in experience. I was informed last minute that the plans would change according to my initial move-in due to a scheduling oversight which was resolved so not the worst thing.
When I moved into my unit, it was completely filthy. There was glue EVERYWHERE from maintenance re-installing the flooring. The walls had not been re-painted and the flooring had not been completed. I informed the front desk and instead of being apologetic, I was given some irrelevant justification as to why it wasn’t cleaned, which isn’t really what I was expecting to hear. I was offered a housekeeping service but it wouldn’t have resolved any issues because I had already cleaned. I shouldn’t have had to clean a “move-in ready” apartment prior to moving my stuff in. I spent my own money for cleaning supplies on top of the move-in fees.
The exterior door outside of the elevators reeks of dog urine from people letting their pets urinate on the sidewalk. It’s just disgusting to have to walk through it.
Please inform the staff of how to properly exhibit customer service so these types of things don’t occur again.
Otherwise, the building, amenities and close proximity to downtown activities are a positive.
*Update 3/12/25*
Heather (property manager) is a rockstar. Professional, courteous and prompt. She got right on it and fixed my issues. Everyone on her staff can take a lesson from her in the way of customer service. Thanks Heather!