Village East has been a great place to go home over the last few years!

If I had not been attending TCU, I would’ve immediately moved out of this place. Had issues with almost every single appliance and couldn’t even use my oven because they installed a smoke detector less than 5 feet of it it should be located a minimum of 30-40 ft away. Nothing fixed it. For a long time they only had 1 person on maintenance staff which seems illegal he was working 24/7. So everything took forever to get fixed. If you move here be prepared to see maintenance probably no less than 3 times a month as everything breaks. I called when I moved out to see if they could offer me some sort of compensation as I was there for 2.5 years and dealt with so many issues. They did absolutely nothing. Made no effort to resolve anything. Communication with leasing and maintenance is awful. Don’t live here!

Our unit was skipped over and never cleaned. We moved into a dirty unit with food, underwear, and dirt still everywhere. We were offered 2 weeks free of rent in compensation- but as you can imagine, the unit was never fully deep cleaned. Throughout our time at village east, there were multiple break ins to cars in the parking lot, packages stollen off the porch, etc. The AC / Heat system is also very old and outdated which caused it to constantly be broken and made for a very expensive bill. All in all, the location to TCU is great which is why I’m giving it 2 stars, but to say the least- Village East took over half of our security deposit away for cleaning fees (when we never had our unit cleaned initially) which is disappointing.

I lived in village east for two years and had a terrible experience. I woke up to people breaking into cars at 3 am in the morning. People were going through our trash and leaving our personal items everywhere to the point where Fort Worth police contacted us to ensure that we were ok and had not been attacked. I notified village east and they did not do one thing. I asked that they just let my neighbors know so that they could be mindful and they did not even send out one email. I would not recommend this complex to any students looking for off campus housing.

Do NOT live here if you are at all concerned for your safety. Village East and their staff are unprofessional and do not care about the safety of TCU students. Here is a list of crime that has occurred while I have lived at Village East. 1) Repeat dumpster divers 2) My car has been broken into 3 times, each time it has been locked 3) There was a homeless women with drugs living in our bush 4) A car was stolen out of the parking lot of our complex 5) Packages outside the complex have been vandalized and stolen 6) A women with a weapon (gun) was living in our bushes The response from Village East on all of these was that they couldn't do anything. When asked why they don't have ANY type of security system they responded that it won't stop the criminal activity. For the amount I am paying a month, they can at least install cameras or hire a security guard. THEY DO NOT CARE. I have tried to talk to the owner about this many times, he or she is unreachable and instead I have to talk to their untrained staff. Avoid this place at all cost!