The Flats at ISU

Whatever you do, do not move here do not move to any young American property. They are an evil monopoly that do not care. They will legitimately ruin your College experience. If you find out a building, you’ve renting has been bought by the break the lease. This company is making me consider leaving the school because Just how miserable experience they’re making me have. Please, if you take one thing away from this, do not come to a young American building Do not come here they do not respect If you have a disability, they will not respect you. Please, please please please please stop giving these people money.

In my personal opinion, The Flats has some serious drawbacks that outweigh the positives. The location is convenient, the units look presentable, and the lobby is attractive—but beyond that, my experience raises concerns. I was told that my son and his friends were verbally threatened in a hallway by another resident, with a firearm mentioned (though not displayed). Whether isolated or not, this was alarming and made us question the level of security on the property. There also seems to be a frequent smell of marijuana in the hallways. After reading other reviews, it appears these concerns have been raised before. From conversations with residents, it does not seem like management is proactively monitoring common areas or consistently enforcing community rules. If smoking is not permitted, management should spend time walking the halls and addressing it directly. Other issues, while less serious, add to the frustration—maintenance requests were slow or ignored, and the parking lot is very small with no clear loading or unloading area for students. I understand the property may now be owned by Jackson Dearborn Partners LLC out of Chicago, and I hope improvements are made. As it stands, based on our experience, I would not recommend this property.