Italian Villages

We’ve had a very disappointing experience with Capital Choice Property Management (Property Manager of Italian Villages). We rent a separate property in their portfolio, and if they manage Italian Villages anything like they’ve managed our home, I would be extremely cautious renting here. In July 2025, they sent us a written lease renewal notice with multiple options for continuing our tenancy, and I also confirmed over the phone that we would be able to renew. Based on those assurances, we scheduled my kidney transplant surgery for September 25th, trusting our housing situation would remain stable. After we requested that the property be inspected and treated for visible mold (which we had to fight tooth and nail to get), Capital Choice informed us that the owner would no longer renew our lease. This reversal happened only after we exercised our right to have a safe, habitable home. Now, less than two months after sending us renewal options, we’re being told we must move immediately following a major surgery. At best, this is careless management and terrible communication. At worst, it looks like retaliation for asking that our home be safe to live in. Either way, I cannot recommend this company to anyone who values honesty, consistency, or basic tenant protections.

I lived here for a year, and if I hadn't had to move for my job, I would have continued living there. They're incredible, and when you have a problem, they solve it right away. Everything is kept very clean and organized. It's an excellent place to live with your children, and even if you're single. It's quite quiet, and the tenants are very nice. Dillon's service is excellent and the maintenance guy who speaks two languages is incredible.