I've lived here for over a year and I can say it used to be a nice experience back when it was broadstone. After purchase from Chamberlin + associates, not so nice anymore. It's hard to get a person in the front to help. Every time I've gone up to the leasing office there is nobody there. All the amenities seem to be in disarray. There is no coffee machine, not sure if we're ever getting that back. Trash cans are being removed and the dumpster area is always overflowing with trash. There is no valet trash and although it's nice not to have that fee, the hallways are a mess with stains of people taking their own trash and it leaking. There isn't enough guest parking so a lot of people park in the dirt lot at the rear of the community. Speaking of parking they make everyone pay $75 for it, pretty ridiculous if you ask me especially since they use to offer free parking. Paying online now has a fee attached to it. Why do I have to pay to pay my rent? Pool/hot tub hasn't been cleaned in a while, they're looking pretty neglected. The vending machine in the gym was empty last time I went. All the fire pits weren't working last time I tried to use one. The fob readers are supposed to work with your phone but that works like 50% of the time so sometimes I'm getting locked out. Package delivery is hit or miss. I suppose depends if it's a new person or not but sometimes your package won't be in the locker or in the package room cause the delivery person doesn't know what to do. And thin walls in the apartments. When my neighbors walk above me I can hear every wood joint creak as they walk across. And I think they're just walking normally. I know their favorite song cause I hear them play it every morning. And again, it's not excessive volume. Just thin walls.... I love my apartment (aside from the thin walls) just the community seems to be going downhill.
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